Kodak EasyShare P850 Digital Camera Logo

Related Topics:

Posted on Aug 01, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Flash pops up, but lens doensn't extend

Hi - on my P850, when I turn it on, the flash pops up, and the camera sounds like it's doing something, but nothing else happens - the lens doesn't extend and the screen doen't come on.

Please help!

Thanks - DH
I have exactly the same problem. However, I dropped the camera on the floor before it started acting up (it dropped no more than a foot). I can't believe this camera is that sensitive. The drop did not seem bad at all.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 446 Answers
  • Posted on Aug 01, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jul 14, 2008
Answers
446
Questions
0
Helped
183364
Points
1173

There is nothing we can do at this time, you cannot repair this by yourself the miniature motor that drives the lens in and out could be damaged at this time nor the shuter mechanism that drives the assy, is binded mechanically

if this is still under warranty you might want to send this unit asap.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Wont turn on and lens wont extend. Put in new fully charged battery but still nothing. Can hear motor but nothing works.

This is may be a camera battery problem or a lens error. Try Li-ion batteries first and see if anything better
0helpful
1answer

Flash doesnt always work and lens retacks when you turn it on

Flash always draws more electricity to charge the big capacitor, the main flash's component. When battery getting too low, camera will turn itself off. Try it again with freshly charged battery or you may need to replace Li-ion battery. A cheapo third party's battery will do.
Good luck
1helpful
1answer

The lens extends and retracts constantly after turning it on. Battery has a good charge.

The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck.
It is also possible that the mechansim is struck .Use some high pressure jet air to blow between the lens to dislodge any sand particles struck inside. If none of these works then you can think of taking consensus with the service centre.
get estimate before you decide. It will be good to have it checked at any camera/Kodak service as you do not have to run around for spares.

0helpful
1answer

We took a few pictures the night before we went to a museum. That night we put the battery for the camera in a charger that plugs into an outlet. This batery was taken out of the camera. The next...

Cushioned or not, your camera likely landed on the end of its lens, dislodging it from the track it rides on to zoom, or jamming it on the track so that it cannot move, and the camera powers itself off to prevent further damage when it senses the lens problem. You can try a home remedy by powering the camera off, and then holding the zoom button while you power up. Sometimes that will pop the lens back on the track and restore function. You can also try GENTLY pulling on the lens while you power the camera on (or GENTLY pushing if the lens is extended). Some owners have reported success by GENTLY tapping the lens end on a firm surface, but that can also cause more damage. If all else fails, you'll need to get a repair quote (NOT an estimate) from Kodak.com or your local Kodak repair point to decide whether or not the camera is worth the cost of repair (some repairs can exceed the cost of a new camera).
0helpful
1answer

Errer #45 kodak v610

Hi,


The problem seems to be with your lens guide it is out of track so please follow the step below,
Try forcing the camera lens but be careful while doing this if something goes wrong your camera our lens can be damage

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

If no luck then contact your Kodak service centre

Thank You

0helpful
1answer

When camera is turned on, the flash pops up and the lense will not extend.

I guess that the camera turnes off when not extending?
If so Here are the steps:
1. Make sure you will install a new or fully charged battery/batteries into your camera.Pls. use lithium batteries Ni-Mh or rechargeable Batteries (2000 M.Amp or higher).
2. Clean the battery contacts.
a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth.
b. Reinstall the battery/batteries into your camera
3. Without the memory card,turn on your camera.
If not or the problem still persists there is not much more to do than to trade up since due to spare part shortage this model is no longer repaired. Instead KODAK offers a trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490
0helpful
1answer

KODAK P850

hi sir
please find whether the memory card is corrupted..

0helpful
1answer

E18 pops up

An E18 error refers to a problem with the lens. Generally you receive this error if the lens is stuck, which often happens if you drop your camera while the lens is extended or if something like sand or dirt gets inside the lens barrel/gears. Your situation, however, sounds different since the lens seems to extend before giving the E18 error.

If the lens is fully extending before giving the E18 error, you most likely have a problem with the lens sensor located around the O-ring inside your lens barrel... either the sensor itself is damaged or the little plastic piece on the O-Ring that triggers the sensor is broken. If that's the case, there is nothing you can do yourself unless you feel like taking apart the entire camera and finding a replacement piece.

If the lens only comes out a little bit and is not fully extending before giving the E18 error, it sounds like something is making your lens get stuck. If you've recently been to the beach or a park where there is sand, try using a can of compressed air and blow it into the little gaps in the lens barrel... you may be able to blow the sand/dirt out, solving your problem. If the air doesn't work and you feel comfortable taking apart your camera, you can get to the gearbox and manually retract the lens by following my instructions below. Otherwise, I'd suggest a repair shop.

WARNING: TAKING APART YOUR CAMERA VOIDS THE WARRANTY AND CAN BE DANGEROUS! The capacitor that charges the flash can still hold enough voltage to give you a massive shock even when the battery has been removed for some time. Please only attempt to disassemble the camera if you feel comfortable doing so. I accept no liability for anything that happens should you follow my instructions below.

In order to open the camera you will need to remove six screws on the outer casing (2 where the wriststrap ties on, 2 on the opposite side, and 2 on the bottom). After unscrewing all 6 screws, pull the back and front casings off from the bottom out, as there is a clip-hinge on the top next to the shutter button that needs to disengage before you can fully remove the casing. Once the casing is removed, there is one screw holding in the flash apparatus, on the side. Remove it and carefully bend back the metal cage around the flash apparatus and pull it up. The flash will still be attached to the camera with a pair of wires (yellow and black) and a ribbon cable... leave those in place. Please be CAREFUL when handling the flash because the capacitor (the big black thing under the flash) can hold enough voltage to give you a severe shock even with the battery removed. Underneath where the flash was you will see a multi-tiered black piece of plastic... this is the gearbox cover. Remove the three screws from the cover and carefully lift the cover off the gearbox. Inside will be a motor shaft and 4 gears (2 white, 2 black). Remove the BIG black gear closest to the lens. Then temporarily replace the gearbox cover. With the big black gear removed, the lens should freely glide in and out if you push or pull on it. Do this several times in order to clean out any gunk that may have gotten into the grooves of the lens barrel. Then, open up the gearbox, replace the black gear, and screw the gearbox cover back on. Replace the flash into the metal cage and screw it back in. Finally, put the metal outer casing back on the camera and, before screwing it in, try to turn it on. Hopefully it will work again and you can screw everything back in. If not, your problem will require significantly more disassembly.
0helpful
1answer

The lens won't come out.

It depends on your definition of shot, it sounds to me like the lens assembly is jammed, this often happens when camera's are dropped. You can send it to KODAK if it's under warranty (which it won't be if you say it's been dropped) to fix and they'll likely replace the lens assembly (they might have another name for it) but if it's not under warranty the cost of the labour and the lens will likely be very close or more than the value of the camera.
Good luck,
Matt
Not finding what you are looking for?

95 views

Ask a Question

Usually answered in minutes!

Top Kodak Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Kodak Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...