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Question about HP Wireless Optical Mouse

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Purchased new laptop and wireless mouse, first day worked great, after a week tried to use mouse again.....just not working have replaced battery no luck

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2 Answers

Anonymous

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I would try unplugging the usb receiver and restarting the computer.
Then plug it back in.
Sadly, with these, along with replacing the battery, that's the only option.

Posted on Mar 12, 2011

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Joseph Midjette Sr.

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There should be a reset button on the underside os the mouse. This resets the frequency. Also make sure the usb receiver dongle for the mouse is being recognised. Also, try plugging the dongle into a different usb port. Another thing, if the mouse did not come with a rechargable battery and charger. remove the battery when you are not going to use the mouse for some time.

Also, 1: remove the dongle from laptop usb port. 2: remove battery from mouse. 3: Allow 15 to 20 seconds to pass. 4:Make sure you are using a brand new battery. 5: Re-install the battery in the mouse making sure it is in the correct position + to + and - to - . 6: Plug dongle back in. 7: The conputer should redetect the mouse and you should be good to go.

Posted on Mar 12, 2011

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