HI I am using a mac and just purchased a targus remote presenter mouse. The key board assist is not identifying my keyboard. It states ...Indentifying your keyboard... I have been waiting for 10 minutes

i solved it eith autohotkey.... i reconfigurate all key and it's work 99%

The presenter is (still) not compatible with MS Power Point, however it will work smoothly with Keynote.

try the targus mouse on a different mac or pc, if it doesnt work,you probably have a defective mouse.

Go here for Targus support:

http://www.targus.com/us/support

Good luck.

contact Targus

http://targus.custhelp.com/cgi-bin/targus.cfg/php/enduser/std_alp.php

Sorry it can't be used on win because there are no drivers for it.

Contact your provider and try to inquire whether what OS will the device run only. If the device comes with a container, try to read some instructions there on how to make it run and what particular OS it will run.

First put new batterys in the mouse and key board. if you don't have a tester use a flashlight. pen light. push the remote pickup. light will blinknext push key board button and the mouse next. then try it and see if it works.
sometimes do the mouse first, Then the key board

If the Red Light is on the batteries should be good enough to function. Try
Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Yeah, I was kind of confused about this too. Apparently, on the base of the mouse, there is a red reset button. Press it, while simultaneously pressing the black reset button on the base of the USB-connected charger. The laser light should become steady after a moment, indicating that the mouse is in sync with the laptop. If the laser is blinking, however, then the mouse is attempting to become synced. You may have to press the reset button multiple times. Hope this helps.