USB device not recognized

Logitech wireless mice operate in a slightly different technological sphere to wired mice.
Wireless mice need batteries, they need to be turned on and they need an interference-free radio environment.
One advantage of wireless mice is that they tend to function with laser or optical parts rather than a ball and wheels, so there are fewer moving parts to go wrong.
However, optical and laser wireless mice have considerations to take into account.
Change the batteries in the mouse if the mouse doesn't work.
Remove the battery cover and insert new batteries.
On the underside of the mouse could be plastic sticker with a phillips head screw (star) under it
Turn the Logitech wireless mouse on with the switch on the mouse.
Plug the USB receiver into a USB jack on the computer.
Try to use a free jack that's actually on the computer rather than one that's in a hub.
Test the jack first.
Try plugging in a printer and see if the printer is recognized--that way you know the USB jack is good.
USB jacks are notorious in that you frequently get a bad jack on a computer.


Turn off devices that are in the same frequency range as the mouse.
Logitech wireless mice operate at 2.4 GHz, which is in the same area as Wi-Fi routers and older cordless phones.
Start by turning those devices off and see if you can eliminate any causes of interference.
Test with wireless speakers too, then computer power supplies, monitors, cellular telephones and garage door openers.

Place the mouse on a flat surface that doesn't reflect. Avoid metal surfaces too.

try plugging it into another usb oirt if it dosent solve the porblem try to update the driver for it.

start>rite-click my computer>manage> device manager> find ur mouse (should have a "!"symbal next to it) right-click> update driver...

1. Try unplugging usb device and replugging in (I'm sure you already did that) LOL
2. Uninstall device driver
3. After uninstall plug in USB device
see if that works

I fixed an MS wireless mouse that was not responding by pressing the button on the receiver while it was connected to a USB port & then pressing the button on the mouse. Worked fine after that.

Did you check the batteries?
Is the little red light under the mouse lit when you plug it in?
Have you looked in the device manager to see if the system is recognizing it? Do this by right clicking on "my computer" and left clicking on "properties." Then left click on "hardware" and then "device manager."
Check the devices: "mice" and also "human interface devices."
If you find the mouse, highlight it and delete it.
Restart your computer and plug the mouse USB receiver back in.
Also, click on the "connect" button on the receiver and under the mouse.

Had the same problem. There are 2 reset/ connect buttons: 1 on the mouse, and 1 on the usb device. Press the button on the usb device, and it should start right up. Good luck.

Hi,

Try this driver from GE. Here is the GE support/download page.

http://www.jascoproducts.com/support/software-downloads.asp

I have already broken two of them. It seems that the receiver is very sensitive to hits. Probably a PCB issue. I disassembled the receiver and discovered that if I bend it a little it starts working but if I leave it stops.

Possibilities:
1) One of your USB devices have faulted, or is causing a resource conflict (or similar)
-- Remove all USB devices, and reboot.
2) Your USB chip/ports have been damaged.
-- Find a spare HardDisk or bacjup your data and re-install Windows and see how that goes.
3) Your Power Supply Unit (PSU) isnt supplying enough power to your PC (usually caused by a Video card upgrade). Try a more powerful PSU ... 400watts should do the trick
4) Bad memory (RAM) can cause wierd problems. run memtest for an hour to make sure your memory is ok





It seems that many people are still getting the 'USB Device not Recognized' problem from time to time. Unfortunately there is no easy fix.
Firstly, it's recommended that you make sure every one of your motherboard drivers are completely up-to-date, but you probably already knew that.
In XP, after a USB port isn't used for a long while the USB driver built into the OS sets the OHCI controller to suspend. When you plug a device back in, it can sometimes fail to 'wake up' properly. This problem was supposedly fixed in SP1 but there is a related registry hack that may still be able to help.
Run regedt32.exe and navigate to;
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb
Create the Usb key if it doesn't already exist. Under this key, create a new DWORD value called DisableSelectiveSuspend and give it a value of 1. Then restart the PC.
A long shot perhaps, but I recall having similar problems with a USB hub built into my Microsoft keyboard and adding this key seemed to solve it. It wouldn't hurt in trying .
Alternatively, removing all entries relating to USB in Device Manager and all associated USB drivers will force XP into refreshing the USB driver stack.
Begin by unplugging all USB devices, then use Add/Remove Programs in Control Panel to uninstall any USB driver software. Next, boot up into safe mode and go to Device Manager. Once in device manager make sure 'Show hidden devices' is checked under the View menu. Uninstall all device entries in this order;
1. USB peripheral devices (printers etc.)
2. HID and/or Composite USB (Human Interface Devices) You're using PS/2 input devices so you may not have this entry.
3. USB Root Hub(s)
4. USB Host Controller(s) (Universal or Enhanced Host Controllers)
Then boot back into Windows (not safe mode) and it should populate the Root Hubs & Host controllers again. Proceed to plug your USB devices back in, starting with your powered hub. Be aware that most USB printers and scanners need to have their drivers installed first before you plug them in.
Hopefully some of this may be of help, let us know how you get on.

I called microsoft and they could not fix the problem, stated it was a faulty device and are sending me a new one.