Motorola Mobility MOTOKRZR K1 Cellular Phone Logo
Posted on Jul 31, 2008
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Blank or White screen on new Motorola Krzr k1 cell phone

Just bought a new Motorola Krzr K1 and was experiencing blank screens or white screens. The battery is fully charged. Now the screen is totally blank and will not come back on. The keypad does light up. I have tried taking the battery out and putting it back in to no avail. Any suggestions?

Thanks. From new screen would intermittently go blank then suddenly stopped altogether now shows white screen only.Phone appears to work OK just no data on screen. Todate have no idea how to fix it.

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  • Posted on Jul 31, 2008
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If the phone still works, check to see if the left side of the hinge (when the phone is open and facing you) is loose. If you can wiggle the top 1/2 of the phone, the hinge is damaged, therefore damaging the flex cable that runs through it. If that is the case, replace the hinge assembly and the flex and you're good.

The K1 is no joke to take apart. Flex replacement requires full disassembly. I would recommend checking out www.wirelessunlimitedinc.com, or www.myspace.com/wirelessunlimited to have it done professionally, less than Motorola will charge you.

Or give it a shot if you want, you need a T5 Torx and lots of patience and care.

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Oct 12, 2008

SOURCE: Blank or White screen on new Motorola Krzr k1 cell phone

found the solution to the white screen! it's the flip sensor.. what you have to do is open the phone hard and fast... make it so when you flip it open, the sensor knows when to turn the screen on and off.. this may take up to 5 or more times.. jus keep opening it hard and it will eventually work!!!

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