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Posted on Dec 06, 2017
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I have a kenmore 20722 which I have had about 10 years. Recentely It has started not 'washing' and occassionally not spinning on about the 4th to 5th load and has to be rewashed. I can rerun the loads when water is standing and it works, or spin it out if needed and it finishes the load but how do I fix this problem.

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James Hensley

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  • Expert 161 Answers
  • Posted on Dec 06, 2017
James Hensley
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Have you tried buying wash machine cleaner and running it through your washer sometimes this helps Merry Christmas

5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Aug 07, 2008

SOURCE: Spin Cycle on Wash Machine does not work

You probably have a defective lid switch. If you open and close the lid, you should hear a "clicking" sound as the lid switch is activated. If you do not hear the switch, check to make sure the lid strike in still intact. This is a small plastic piece mounted on the lid that pushes down on the switch through a slot on the wash tub opening on the right hand side. If this piece breaks off, it will give the same symptoms of a broken lid switch. Next, check the two mounting screws on the right side of the wash tub opening to make sure they are tight. These are the mounting screws for the lid switch. Sometimes they come loose and the switch does not make proper contact. If you attempt all these preliminaries, and the switch still does not seem to be working properly, replace it. A replacement can be found at searspartsdirect.com. Just type in your model number and the part will be located under the "Top and Cabinet" heading. If you need assistance in determining a part number, please post back with your model number. For instructions on how to replace a lid switch, click on the following link:

http://www.fixya.com/support/r385198-replacing_lid_switch

This is a very simple and inexpensive repair. However, if you require additional assistance, please let me know. I hope this helps you.

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Anonymous

  • 326 Answers
  • Posted on May 06, 2009

SOURCE: My Kenmore washing machine, top load, will not

It doesn't spin If your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.


It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

Anonymous

  • 1937 Answers
  • Posted on Sep 26, 2009

SOURCE: This Kenmore Elite Top Load Washing machine has

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

This gets a little tricky.

It sounds as if, based upon the weight in the tub being reduced, the noise gets less. Something is pressing on something else due to the weight.

If you look at the gearcase parts section of the Sears site, you'll see parts called the agitate gear and agitate cam.

If the agitate cam wears (it's two plastic pieces) when the transmission moves to the spin cycle, the cam is supposed to lift the gear above it.

If it doesn't lift the gear high enough, you'll hear loud gear noise. This may lessen as the washer pumps water out and there is less weight on the spring.

We had the same problem with a washer and found that by replacing the cams, the noise went away.

Please see GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase


Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)


Anonymous

  • 1937 Answers
  • Posted on Dec 07, 2009

SOURCE: My Kenmore Elite top loading washing machine won't spin or drain

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

Following is a description of how to release the console for access to the pins.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part.

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.


http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Anonymous

  • 3 Answers
  • Posted on May 04, 2010

SOURCE: I have a Kenmore front-loading washer. It

or you may be siphoning water in from the drain make sure you have some type of air gap. and also make sure the drain hose is not plugged with lint

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