We have a couple of computers that will not connect properly if at all through my dir 815 router... up until a few days ago they worked relatively fine, and we have a few other computers and an xbox that all still connect fine. we have tried releasing and renewing the ip and many other things but it just doesnt work
Re: We have a couple of computers that will not connect...
Hi! have you check your wireless encryption methods does every machine support ex.wpa2? how about signal status is it fine? you can allso try to give ip addresses manually to make sure they are correct
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Login into you router using your browser (connected by a LAN cable) and under the settings section you should see facotry reset.
If you forgot the router password, you ill have to do a factory reset by locating a small hold on the back of the router and insert the tip of of paper clip for about 10 seconds while the power is on. The router will be reset to out of box status and then you can ssets-up form scratch.
If you have more than one device hooked up to the router, when the problem occurs try pinging another device. If you are able to then the router is working fine and most likely the modem is flaky and needs to be replaced. The modem supplies the internet connection, the router just applies NAT so that more than one device and use your public IP address. If this turns out to be the issue make sure you contact your ISP for any special instructions. For instances Comcast requires the MAC address located on the bottom or back of the modem in order for your connection to work, other ISP use proxy settings. Century Link has no requirements.
Make sure the power setting does not allow the ethernet card to be shut off. Also look through the other settings on the ethernet card properties menu. Some of those affect the stability of the connection. You access the setting through device manager.
First you need to verify that what kind of Internet connection you have from the satellite and what you need to do on the router so that it can communicate with the modem like MAC address cloning or changing the LAN IP Address. On the basis of that we will need to reconfigure the router back as it might happen due to a power outage or small network glitch the router might have lost the settings stored on it.
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