PARTNER - 18D

For a Partner 18D phone the process is a little different depending on the VM version you have. In general you press Intercom 777(gets you into voicemail) enter your password(default is 1234 or 123456). This is where the various system commands change. Listen for Mailbox Options or Greetings option. Press that button and you can setup, change or delete greetings.

To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:

1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
3. Select the Button Programming button. The Button Programming window appears for the selected extension.
4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
6. Select the Caller ID Name Display button.
7. When you are finished, select the OK button.
8. Repeat steps 5 to 7 to program other buttons for this extension.

Changing the Greeting on a Partner Voicemail.

Here. If you dont know the passwords, we are in trouble.

Intercom 777
enter admin extension (0)
enter password (1234)
Option 3

Start here for the Auto Attendant greeting. http://dstech1.com/changing-the-greeting-on-voicemail/

Once you figure out what voicemail this is, you will need to go into Voicemail Admin Programming to re-initialize the password for an extension.

For an extension of the Main Automated Attendant greeting when callers call in.

Which voicemail do you have? You indicated the phone model, but not the voicemail model.

What voicemail do you have currently?? When you dial into voicemail, what does the voicemail lady say? "Welcome to Partner......."??????? Need to know that first.

You will have to call in a pro. We can not put the master passwords on the open internet.

Which voicemail do you have?

Partner Messaging?
Partner Voice Messaging?
Partner Mail VS?

Go here http://support.avaya.com/elmodocs2/partner_acs/r7/518457701_2.pdf