Test your phone's microphone to see if it works by using a voice activated feature on your phone (like voice search), and see if the phone picks up and understands your voice. If it works, then your phone is suffering from an obscure technical glitch. In that case, try turning your phone off, wait a few minutes, then turn your phone back on and see if the problem has subsided.
If restarting the phone does not work, or the voice activated features on your phone don't accept your voice, then your microphone is just plain broken. In that case, your best bet is to see if your warranty is still active.
Testimonial: "It's broken. Its been used in very dusty conditions. Can you clean it or did I kill it? I tried what you said."
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