Is the new laptop xp? or vista?
for these two pc, you can use the built in utility of windows dor wireless conenction. There you will only be asked one information. The wep key/ security key/ passcode/ (they both mean the same anyway) this is available in the User interface of the router . This is sometimes called the set up page, that if you access this page...it will give you all the wireless settings. the best person to contact is your router manufacturer. That is this is still under warranty for free tech support.
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hello!
is it working if you try connecting a computer directly to the router?
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