I have the panasonic system, and one of my phones shows the callers name and number, and the other twm just display the number, does that mean I have a CID card? And how to I enable the name and number feature on the other 2 phones?

How do you get caller ID on your home phone?
Incoming calls: How to display and switch off caller ID

1. To display the caller's identity on your phone's call screen, dial *234#.
2. To check whether your phone is set to display the caller's identity, dial *#234#.
3. To hide the caller's identity on your phone's call screen, dial #234#.
4. Note:

I have a Panasonic also and was initially vexed by this same thing. The solution to get the number is to press the right arrow on the 4 way button. Also you can redial that number by hitting the green key. You can also call block calls on your CID list - really handy...

Do name/number display on any other phones on that line?

If that is your only phone, try borrowing another with working call display from a friend or neighbor. If another phone doesn't display caller info, call your phone company - most charge extra to provide caller number ( and in some cases, another extra to add the name). Even if the features are included in your rate, it's possible they weren't turned on correctly.

Your Panasonic may also have a setting to show name or number - depending on the display size, you may have to pick one or the other.

Finally, some phones do not support exactly the same caller ID info that the phone company sends - I have seen some which displayed number instead of names and no name, just because the two pieces of equipment did not agree on the standard. Try your Panasonic on someone else's line with working Caller ID.

Did you change carriers? A lot of the VoIP carriers like vonage and magic jack will only give you the telephone number on caller id, but not the name.

I have magic jack now and they call that "caller id", but having moved from a carrier that had name attachment i assumed all caller id's had name and phone number both...but not so

This feature lets you know who is calling

without looking at the display.

To use this feature, you must:

- subscribe to a Caller ID service of

your service provider/telephone

company.

- turn this feature on (page 24).

When caller information is received, the

handsets and base unit announce the

caller's name or phone number received

from your service provider/telephone

company following every ring.

The unit announces in English only.

L Name pronunciation may vary. This

feature may not pronounce all names

correctly.

L Caller ID service has a limit of how

many characters can be displayed. If

the caller's name is too long, the

handset may not be able to display or

announce the entire name.

L The announcement is heard at the

same level as the ringer volume (page

16, 23).

L If you turn on the answering system

and set the number of rings "2

rings" (page 36), the unit does not

announce the caller information. If

"Toll saver" is selected and there

is a new message, the unit does not
announce the caller information.

Since CID display to the phone comes from the Panasonic phone SYSTEM, you might try looking inside the cabinet to see if it has a caller ID card. The part ends in 93.

It also requires some programming. If you post your model number, I might have a CID card if yours is missing.

Carl

First you need to verify if the caller id does that to all incoming calls, showing numbers only, or if it only does that to only numbers stored in directory. If it does that to all incoming calls then you need to check manual to see if there a setting to allow both name and number of all incoming calls. Either way you need to make sure caller id functions allows both name /number on display.

There is no setting in the phone that will show you the Caller ID number without the name. It sounds like your telephone company is not sending the name.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

call panasonic 1-800-211-7262

The KX-T7731 is a proprietary system phone. You have a Panasonic phone system. Caller ID is transmitted between the first and second ring but the phone system itself is the only part that gets this information. The system has to be compatible for caller ID and it has to collect the caller ID data and send this information to your phone(s). Your phone can be used on many different Panasonic phone systems. The phone's part number does not help you. First thing you need to do is find out what system you have and if it has caller ID. The phone system part number should start with KXT like your phone.