Motorola h715, microphone not working - Motorola Mobility H700 Wireless Headset

Are you charging with the mic open or closed?

Check out manual https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91157

Mark
Motorola Support

http://phone.manualsonline.com/manuals/mfg/motorola/h715.html

try the manual here. also what type of phone are you trying to pair with?

Hold down the button on the side that faces outwards when on your ear.

You can look here -- this is for the H720, probably the same or very similiar.

https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/41525/p_country_code/US

Good Luck..

This is a common problem with the H710 and H715 which are essentially the same product. The microphone is failing or has failed. I have tried to find a replacement microphone on line but have not. I was thinking of calling Radio Shack to see if they carry.

Try '0000' (four zeros), which is the code chosen by the vast majority of bluetooth devices' manufactures.
I was able to find the user guide for the H710 headset, but unfortunately not for the H715. It's here, anyway. Hope you find it useful, somehow.
Cheers! Carlos

0000 is the code

Had the same problem and tried all solutions offered on the internet. Mute is off, wire's are not broke, mic is not obstructed.... Called Motorola and they are sending a replacement since the unit is less than one year old. They are sending me the H780 model since the H715 is out of stock. Call 800-331-6456. If you say "agent" you will bypass all the voice prompts.

my H715 motorola bluetooth headset mute is on and I can't turn it OFF! HELP!

I have the H715 but my iPhone only showed the H721 instead of the H715. I selected the H721, entered the passcode and connected. Called my home phone with the earpiece in and it works.