Question about Uniden EXAI 918 Cordless Phone

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Our phone and answering machine quit working after a power outage. The letter E is displayed on the LCD on the base. I have pushed the reset button . I have my manual for the phone but can not find any information regarding the E in the window. Nothing that I do fixes the problem. When I disconect the power and replug the number 88 appears for a secong and the E reappears.

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Disconnect power to the phone base station for 5 minutes, if that doesn't clear the problem your phone has been damaged by the power surge.

Posted on Mar 07, 2011

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Posted on Jan 02, 2017

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1 Answer

Why doesn't the LCD display doesn't work?


Does the LCD not work at all? or do you mean that it doesn't display Caller ID information? If the LCD is completely dead, you'll need to get the phone repaired. On the other hand, if it's just the Caller ID that's on the fritz, try this: unplug the base from the power socket; remove any batteries in both the base and the handset; wait one minute; plug the base back into the wall and replace all batteries. This will reset the Caller ID so it works again. (Depending on the phone you may or may not lose settings and memorized numbers.) If this doesn't help, the problem will require a professional repair.

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The headset(s) and the base station need to be re-sync.

Check the bottom contacts (base and headset) and let them sync (3+ minutes) OVER-NIGHT if the headset are low on battery.

This will sync the security code.

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1 Answer

Our telephone and answering machine quit working after a power outage. Pushed reset button but nothing changed. The letter E is in the window of the base unit. When unplugged the power supply and...


it sounds like the unit has taken a surge, which is a common side effect of power outages. unplugging and replugging make fix the issue but since you have already tried this, i would reccomend contacting the manufacturer. See if a replacement can be given or if you have warranty on the unit.

The E is most likly a refrence to general error. the main board for teh unit was probably damaged by the power outage.

Mar 07, 2011 | Uniden EXAI 918 Cordless Phone

1 Answer

We had a power outage and now the answering machine displays an A that we can't get rid of. Now matter what we do the system no longer works.


Try unplugging the base unit and removing the batteries from all the handsets. Then put the batteries back in and plug in the base unit to see if that resets everything.

May 02, 2010 | Vtech 5.8GHz Cordless Phone with Digital...

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Since you neglected to specify the model of your VTech 5.8GHz cordless system I can only suggest you enter it into the search box here to download a copy of the manual to learn how to switch modes.

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1 Answer

Digtal answering machine not working.


I don't know yet if this is a resolution, but I'm going to try this tonight. Unplug all bases and remove all batteries from all handsets -- leave this overnight.

Here's the history of my problem. I rec'd this phone for my birthday. 3 weeks in, power went off in my building and answering machine part stopped working. I took it back to the store, and they gave me a new one. 4 weeks in, another power outage and I have the same problem. I called Panasonic, and they told me to unplug all bases and remove the batteries in the handsets for 'a few minutes' to reset the units. I waiting 10 minutes, and replaced all batteries and plugged in all the bases again. No luck, answering machine still did not work. I noticed, however that the phone did not reset as I still had all my phone numbers and caller id history.

I called my brother who is an electrician, and he advised me that the base has a 'capacitor(sp?)' and it will probably take a few hours for it to 'drain' so the phone will reset itself. His suggestion is to unplug all the bases, remove all the batteries and leave everything OVERNIGHT. By that time, the power store in the base should hopefully be wiped out and the phone should reset like new. I will try this tonight and let you know if this works.

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1 Answer

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You just need to reset the time to fix this problem. There were three buttons on the back of the base for the day, hour, and minutes. I didn't know they were there!

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I had power outage last night now corder at&t 1855 led's keep flashing keeps telling me about power outage before every new message. How do I get rid of the flashing?

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