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Posted on Mar 07, 2011
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My VN 1000 stopped working 2 days ago. The C drive works normally but the A,B,and D drives show no messages, however if I push the stop button it still shows that the correct # of messages and time have been used. If I try to record a new message, the counter indicates a new message was recorded but does not show a message being present if I try to play it . I have important messages on this recorder. Can I recover or transfer them?

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  • webtv_net Mar 07, 2011

    The point is that I need to recover the messages on the recorder- I have my daily schedule in there for months in advance, and I have my kids voices from when they were little, and I have notes from lectures. I can't reproduce this information so I need to recover it, even if I buy a new unit and transfer the mesaages somehow

  • webtv_net Mar 08, 2011

    I tried the first and it made no difference, I want to try the second but I only have a mic and earphone jack on the recorder. Will this still work and if so I assume I'd use the earphone jack, but what kind of cable would I use- do they make a mini earphone jack and usb cable?

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  • Master 1,940 Answers
  • Posted on Mar 08, 2011
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http://www.piriform.com/recuva

If you can connect your VN1000 and see it or access it from My Computer, as a Drive, then you can use Recuva to try and recover your files.

  1. Download and install Recuva.
  2. Open Recuva, the Recuva Wizard will open. Click Next.
  3. Select Other, unless you are only try to recover MP3 files, in that case select Music. Click Next.
  4. Now select In A Specific Location, click Browse and locate your VN1000's Drive in My Computer. Select OK. Click Next.
  5. Click Start to begin scanning for files to recover, or select Enable Deep Scan and click Start to begin.
  6. Hopefully it will find the files you are missing. If it does, you will need to copy these files to your Computer as a backup just in case your Memory is failing. Keep a backup copy of any recovered files, and then try and restore them to your recorder.
As an alternative, you could try running TestDisk on the drive, which is also free, but may recover more data. Here is a step by step guide to using TestDisk, as it is more complex than Recuva: http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step
Here is the download page: http://www.cgsecurity.org/wiki/TestDisk_Download

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  • Anonymous Mar 08, 2011

    I checked into the manual for the VN1000, and it looks as if it cannot be connected to the computer using USB. You will need to contact a professional data recovery service, such as:http://www.dataretrieval.com/ They may be able to recover the lost data for you. The next recorder you get, make sure it can connect to a PC just in case you have memory problems again. This way you can recover the data yourself, next time.

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  • Master 1,833 Answers
  • Posted on Mar 07, 2011
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The software of the voice recorder is not working properly. Please erase all the recorded massages. The turn off the power. Take out any battery from inside. The idea is to reset the unit. If there is any factory reset button press it. This will solve the problem.

  • Anonymous Mar 08, 2011

    Then do not erase all the recordings. But try the other step I have suggested.

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