Hi
If you wish to start your LG Ally with factory default data and settings, you can perform a hard reset on the device.
1. Power the device off. If it's frozen, pull the battery, then place it back in the device.
2. Press and hold the Volume Up, Home and Power buttons simultaneously.
3. Follow the setup instructions on the screen.
Thanks for using Fixya.
SOURCE: I need to know the
It should be under the battery. Otherwise, call you cell provider for assistance.
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