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Sounds like your firmware needs updated. Just go to Garmin’s website then downloads and update your firmware. As long as there is no screen damage but just touch screen not working that will fix it. An easy test is to take out the battery and if the unit works for second then freezes you just need to update firmware. Turn off unit plug into computer via usb cable and do firmware update, that easy!!!! Hope that helps?
In 90% of the cases it's the digitizer (the touch sensor that is mounted in front of the screen). You can try to replace it yourself or send it to a third party gps repair service.
The touch screen on Garmin Nuvi 660 is not working at all. It turns on, but when I touch the screeen, nothing happens. Could it be the battery. It was low, so I charged it for 45minutes, then the gps screen dimmed and turned off after just 10-15 minutes of "messing with it"
Resetting the device merely resets the power connection, on some devices there is a reset to manufacturer defaults on settings, but not your stored data. Working with GPS's 40 hours a week I constantly have to use the reset button when they lock up. Just press it in for a few seconds then if it doesn't power back up just hit the power button and everything should be fine.
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