Polk Audio DSW PRO 500 Subwoofer Speaker Logo
Anonymous Posted on Mar 06, 2011

Polk Audio DSW Pro 500 remote doesn't"t work. I've tried replacing the battery and was told by another technician to take the sub-woofer out and make sure the cable is plugged up to the amp and the IR receiver.

  • Anonymous Mar 06, 2011

    Sure did on both remotes.

  • Anonymous Mar 06, 2011

    I did everything you suggested in the first post and the part about the plastic tab was removed. Still no response from either remote on my 500 or my 2000 sub-woofer.

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  • Master 8,546 Answers
  • Posted on Mar 06, 2011
Anonymous
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Is this NEW? Or did it just fail spontaneously after working for awhile?

Is this just a remote control issue or is the sub dead, too?

From the manual...

No sound coming from subwoofer.

If hookup is "SUB OUT" to LFE, check and make sure your receiver is set to Subwoofer=YES. If hookup is via speaker wire, check that the polarity of the wires is correct.

Subwoofer has no power.

Is the AC MAIN switch on? Check outlet; check fuse after unplugging the subwoofer. The fuse is located under the power cord
receptacle. Fuse type and rating is found on the back panel.

Remote control doesn't work.

Remove the plastic tab to activate the remote control's battery or try replacing the battery. Ensure the IR sensor is not blocked.

If it's a new problem with a previously working remote...

http://remotes.com/remotes/servlet/rs?a=Display&contents=help_deadremote&uuid=A12954406270641


It describes a way to possibly fix your remote or at least prove it works or doesn't.



Find new or replacement remotes:


http://remotes.com/remotes/servlet/rs?a=Display&contents=home&uuid=A12992635562861


or eBay: search for "(model) remotes", check the 'include description' box. Usually cheaper than the vendors.

  • 2 more comments 
  • Anonymous Mar 06, 2011

    The sub woofer works fine and is hooked up correctly. The receiver sub out, to LFE and the receiver sub is set to the on position. I unpacked my DSW microPro 2000 sub woofer and the remote for that one doesn't work either. Both devices are set for 230 voltage and seem to work fine. Both sub woofers remotes never worked from day one, even with new batteries and the IR sensor isn't blocked.

  • Anonymous Mar 06, 2011

    And the part about removing the plastic tab that blocks the batteries????? Did you do that?

  • Anonymous Mar 06, 2011

    Do I have to ask if you did EVERY thing I recommended in my first post?
    http://remotes.com/remotes/servlet/rs?a=...

  • Anonymous Mar 06, 2011

    I gave you the wrong link...
    http://remotes.com/remotes/servlet/rs?a=...

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