Want to print a chart but computer says hp photosmart printer is offline. Control panel shows that the printer is connected. Have used the printer before but now does not print from computer.

Click Start
Click Control Panel
Click Printers
Click on the HP printer

Does it show as "offline" ? If so, click to go "online".

Look at the display on the printer. If it shows "offline", click to go "online".

If you still have a problem, go back to the Printer screen, and DELETE the printer.
Disconnect the USB cable from the printer.
Restart your computer.
Reconnect the USB cable, and Windows should "detect new hardware", and re-add your printer.

First, make sure that the printer is properly connected to the computer and it's turned on.

Go to Control Panel > Printers > right-click the printer icon > select "Use printer Online".

Make sure the clear the pending documents on the queue before trying to print a test page.

Thank you for using FixYa!

* Hows the unit connected to the computer?(USB cale or Network cable or wireless)

Please get back to us with the above information.

:) Dr Tony

Go to control panel, then select printers. Then, from the list of printers (if you have more than one), right click on your printer and make sure "Use printer Online" is checked.

Hope this helps.

Make sure printer is connected to computer.
Go to Start ,Control Panel ,Printers and make sure it does not say offline.
If it does right click it and select the option online.
If it does not then remove it and reboot the system.

you gotta go into the printers folder in control panel and and right click on you printer icon and then select use printer online ,just to check if you printer has been connected wirelessly properly or not insert the cd and click on add a device and then try to install your printer in the wireless network if you printer is detected then install it and complete the installation ,it means that your printer was not installed but only configured to work on the wireless network thats why you keep getting the printer offline

Hi,

please perform the steps below:
Step 1:
=====
Determine if the printer is paused or offline :
=============================
1.Open the printers folder, if necessary.
a.Click the Start icon.
b.Click Control Panel.
c.Click Hardware & Sounds.
NOTE: This step is not required when using Classic view in Windows Vista.
d.Click Printers.

2.Right-click the name of the printer and then click Open.
3.Click Printer.
4.Verify that Pause Printing and Use Printer Offline are not selected.
5.Press Esc to close the window without making any changes.
Step 2:
=====
Check for the default printer and USe printer Online in the printers and faxes folder.
=========================================================
Click Start -->> Control panel -->> Hardware and sound-->> Printers-->>Change default printer. ---> Please Right Click on the printer icon which has tick mark and Select the options Use printer Online and Set as Default and also Select the option Resume printing.

here are the steps to do:

- click start icon
- goto control panel
- under control panel click printers folder
- then under printers folder there is an icon for photosmart c6100 printer - right click that icon then set as a default printer
- then right click the icon again and select use printer online
- after that you can see you printer has a checkmark and the status is ready.

Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

Try this. Go to Start, Printers and Faxes, right click on your printer. When the menu opens make sure there is NOT a check mark next to "Use Printer Offline".