Unplug the printer from the wall. Now remove the power brick from the back of
the printer for 60 seconds. Plug everything back in. This will reset any error
messages the printer has.
Power on the printer. Open the printer and take out the Dell Series 5 Black
cartridge. make sure all the tape is off the cartridge and put the cartridge
back in. Now do the same for the Dell Series 5 color cartridge.
Close the printer. It should print an alignment page. Any error messages?
Black cartridge = black side(left side) color cartridge = color
side(right side)
Photo cartridge = black side(left side) color cartridge = color
side(right side)
Dell Series 5 ink cartridges have a sensor in them
that cannot be reset. Article on refilling Dell ink
cartridges.
Dell Series 5 ink cartridges can be purchased at
Staples, Walmart or Dell's
Website.
If these ink cartridges are new, then take them to the place of purchase for
a refund or replacements. If they're old, then try purchasing a new Dell Series
5 ink cartridge.
Rick
SOURCE: My dell photo 966 says'left cartridge missing
the contact that detects the left cartridge may be dirty or not functioning at all. clean it with cotton and 100\% isopropyl alchohol then reinsert the cartridge. if it still doesn't work, it must be replaced.
SOURCE: installed a black ink cartridge and the printer
Hi there Error 50c
Can only gave it a try.
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:
1) Press Power to turn the printer off.
2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.
3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4) Remove the color ink cartridge.
5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
6) Reinstall the color cartridge and remove the black ink cartridge.
7) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.
If you get the error message again, while both cartridges are installed, replace both of the cartridges.
Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.
You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
SOURCE: When I replaced the black cartridge on my HP 6500
Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).
If you need more help come back.Post / thumbs / testimonial are welcome!
Creating Customers For Life
SOURCE: I have inserted a new black ink cartridge (34) and
Make sure you are inserting a genuine Lexmark cartridge. Try to insert a different known working cartridge, maybe your old black cartridge, to determine if your new cartridge is faulty. If inserting your old black cartridge gives you a message saying "very low ink" or something to that effect, then most probably there's something wrong with the new black cartridge. Have it replaced with a new one from the store where you bought it from. You may also contact Lexmark Technical Support Center for assistance.
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