Question about DISH Network ViP722 DTV Receiver / 350-Hours Video Recorder

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We have Dish Network VIP722 on only one HD tv at this time. When recordng HD PPV, we are unable to change channels without getting message that recording will stop. Menu>Preferences>Record Plus> showed TV2 selected, but that could be because we've been trying to figure out how to record and watch another channel and may have changed it from TV1- as all our recordings are on TV1. How should it be set up to record a HD PPV and be able to go to a live channel (like the local news)?

Posted by joclarida on

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Becki Barned

Becki Barned

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This is a problem that many have. If you are recording on TV1, and the receiver is in dual mode, then you are only able to watch what you record. But you can set your recording to TV1, and then put the receiver into single mode, and switch from the recording to live TV.


Becki Barned
DISH Network Customer Service

Posted on Mar 07, 2011

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I hope this has been resolved by now, but if not then I would be more than happy to assist.

There is a setting where you can change the HDTV Format to display in 1080i. 1080p is available only on select PPV/VoD's. To check or change that, access the Main Menu. From there select System Setup, then HDTV Setup. Go to TV Type and change it to the resolution you want, and make sure Aspect Ratio is 16x9.

If you have any other questions or need further assistance, just let me know!

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Hey andrewsgmc,

The Power Supplies in our receivers are unable to be replaced. We would have to send out a replacement receiver to get this taken care of. You can reach me at [email protected] if you would like any assistance with this!

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Hooked up the vip722 to my new 1080HP vizio ( with hdmi cables) and I am only getting a 480p signal. When I hit the info key on my vizio remote, it says 480p on the corner of the screen. Yes, I do have...
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1 Answer

We have Dish Network VIP722 on only one tv at this time. When recordng PPV, we are unable to change channels without getting message that recording will stop. Menu>Preferences>Record...
We would be happy to help you with that. The first thing we would recommend checking is if the "Record Plus" feature is "Enabled", this can be found to the left of the "Record Preferences" on the "Record Plus" screen. The other thing we would recommend is to ensure that the tuner that you are viewing is for the TV1. You can swap between the tuners by pressing "Input" button while in SAT mode.

This should get things set up the way you want it. Thanks for choosing DISH Network!


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My VIP722 DVr keeps showing that I have a complete loss of signal. This goes for awhile and can receive no HD channels. By going to DVR I can then go to guide and get SD channels only. But then after...
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What error message are you receiving on your screen? There should be a 3 digit number in the top right of the message. Has there been any bad weather in the area which may have affected the signal?

If you haven't been advised to already, I would suggest doing a hard reset of the receiver by unplugging it from the outlet for 10 seconds. When you plug it back in the receiver will reboot itself for you. If you are still getting errors hit the menu button then 6-system setup, 1-installation, 1-point dish, and then hit check switch and then test. All your satellites should show green. If not we would need to send a tech out to address the issue.

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