My mc afee sercurity system will not allow me to down load the print shop keeps saying removing trojan

Same way you did for the first. If you don't have the disc anymore, but still have your activation code, you can find the software on their site and then activate it.

You may download trial versions of McAfee software from here.

Have you updated your McAfee regularly? Also, McAfee may not be enough to detect spywares. I recommend spyware doctor from download.com

You should try it on other computers, it is most ikely something thet mcafee doesnt like for example a key for the paid version or something like that ny way try it on a computer without mcafee

try to download and install HitmanPro. compatible with windows vista and windows 7
download it here.
HitmanPro 3.5
i also use this program if my antivirus seems to ignore or wasn't able to detect any malwares and trojans.
if will detect and remove any trojans on your pc as well as fix any invalid registry entry made by malwares and trojan viruses.
You can also try Combofix though i suggest using first the software above
Combofix userguide can be found here.
or try this link:http://www.bleepingcomputer.com/combofix/how-to-use-combofix

if this still wasn't able to solve your problem just post a reply and i will try to look for any fixes related to your problem.
^_~. Goodluck

Reboot your windows into safe-mode.

Remove all of the Mcafee folders and files.

Reboot.

Now you should be good to go!

you've just discovered one of the reasons you should NEVER have 2 anti-virus programs installed and active on your pc.
Try pressing f8 when the computer is starting up and see if will start in safe mode and uninstall it that way.

you can use it a trial period creating an account on their websites
after that you can obtain the licence from the subscription module

Phoned up the Lexmark technical assistance who were great and they sorted it

If this a genuine antivirus programme, then when you start the notebook, keep pressing F8, this will load up windows in safe mode and not allow any viruses or trojans to run.

When the options appear on screen, choose start windows with VGA mode by highlighting it then press enter, you may be asked the operating system, just choose it as it's shown.

A load of driver files then run on the screen, then it tells you that your in safe mode and to continue.

You will then see your account and an administrators account, click this then your desktop will load, although the icons will be larger, then run you anti virus programme.

If this is a free antivirus programme off the net then you may well have actually installed a virus by doing so, i would only recommend using AVG Free version 8, as this is genuine.

you can get it here if required

http://free.avg.com/ww.download?prd=afe