Crosley CW5000 Front Load Washer Logo
Posted on Mar 04, 2011
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Won't drain water & hole in drain hose, where is filter & how to replace drain hose

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  • Master 6,277 Answers
  • Posted on Mar 04, 2011
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Hi from retired Englishman in SW France,

Here are my complete, general pre-typed guidance notes for checking filters and motors ;-0)
-------------------------------------
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
----------------------------
Drain hoses should be changed by a competent person, either you or someone else AFTER REMOVING THE POWER! Both the one inside from the washer to the filter and the one connected away from the pump and into the plumbing u-bend should be accessible from where you remove the filter and see the pump and from the rear having taken the back off

Good luck!
John C

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As the water did not drain completely then check the drain hose & drain pump filter located inside the front bottom access panel for any clogs/obstructions, if you have already cleaned these parts and the unit will not work then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.


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