My Sandisk sansa clip+ g4 mp3 player just locked up and wont respond. How can I get it going again? Plugging it into the usb port does not revive it. The logo is showing on the screen but the unit will not turn on or off.

Have you tried the following unplug the USB cable, lock the device, push the round button in the middle of the Sansa player, and while holding it, plug in again the USB cable

Hi Tyler person,







"- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

OR

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
download the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name)"

1) Try plugging it into a USB port on the BACK panel of your PC, and leave it there for a few hours.

2) Try plugging it into an AC adapter, and leave it there for a few hours.

3) There was a manufacturing problem with many Sansa Clips where the battery leads would detach from the battery. This would result in the Clip not being chargeable, and eventually it would only turn on when connected to a PC (which bypasses the battery). If this is the case with yours, you'll need to return it for a replacement.

hit the back of it firmly then shake.

On your sansa, go to "Settings" then System Settings" then "USB Mode," then change it to MSC, if that does not work, try the other modes, just in case.
Hope this helps!

It really needs a USB port. If your computer doesn't have a USB port, you can buy an AC adapter that will power a USB port. Check the cell phone section of your local department or electronics store.

This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Try holding in the power button for about 5-7 seconds, and then release. Also, make sure the hold/lock switch was not accidentally engaged.

-Tha Mp3 Doctor

Enter the menu of the player - the picture for doing this is in the online version of the Sansa Clip user manual - http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf
Settings --> USB Mode --> MSC Mode

-Tha Mp3 Doctor

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.