The printer lights are on and it can do photocopies, but when I try to print from my laptop I get a message on the laptop screen that says it cannot print because it cannot communicate with the printer. I have turned everything off, disconnected cables, deleted the printer from my computer list, then re-installed, but I still get the same message when I try to print.

ring brother help desk

in printer just put your envelope portrait position, then set your paper setting into envelope size in your laptop or PC and just print it

in photocopy machine just adjust the input tray into envelope size than put envelope printed face up, and just print it

question too vague , is there any error messages or lights , or anything??

Canon ir-2016J not supporting for print. so it will not detect USB. USB can be used for only updating mechine system software.

it seems that HP has some solutions for this already:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887712&lc=en&dlc=en&cc=us&product=3418705&key=null&site=null

hi...

the colour catridge has nothing to do with the black and white print out if it is a text document. please check you have placed the black catridge propely and in correct positon. and try printing out the pages

Did you try adding the printer using Administrator privs? Just go to the Control Panel > Printers > Run As Administrator > Add Printer. This process gave me access to the network printer. Unfortunately, MS Word will not work at all if the network printer is setup as the default and not added by the administrator.

Is there any blinking of light when the print command given. Any error message at printer display or Computer Screen ?

There is some problem in printing options. Please check and make default setting in the Printer properties. Go to Control Panel --> Select the printer --> Open printer window --> properties --> make them defauls --

During print command check whether the spooling in printer window goes completely or not (if it stop in middle )

Let me know in brief to solve this problem before going to reinstall printer drivers and do not vote till you recieve a good solution for this problem.

Try going into Control Panel, Administrative Tools, Services and make sure that the print spooler is set to automatic.

Also make sure you have the latest drivers.

Click Here To Go To Canon Support

maybe...you might want to get fresh drivers, from www.lexmark.com and re install. might work.