Maytag Neptune FAV6800AW Top Load Washer Logo
Posted on Mar 03, 2011
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I have a Maytag Neptune TL washing machine, it runs almost all the way through they cycle but on the last spin cycle it stops and the digital display shows LO. Can you help me?

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  • Master 526 Answers
  • Posted on Mar 04, 2011
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LO error code:

Locked: Lid has failed to unlock -

the machine has repeatedly tried to

unlock the lid. Push lid closed to

make sure nothing from the inside is

pressing against the lid, preventing

unlocking.

Is that the issue? Have the Lid locks failed to release and you can't open the Lid?

Or have the Lid Locks released so you can open the washer lid but the error code LO remains?

If you want to DIY I will help you.

Google this Neptune TL Washer FAV6800AWW

This is a DIY Appliance repair forum no cost and you can get the Service Manual from this site.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues with the machine.

In that Sticky are other what I find to be common Service Repair notes for issues with the machine.

If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help. No cost to you for the support..........D*ick

  • maurice
    maurice Jul 29, 2014

    The power is on. I tried to set the washer (on and off) but nothing happens. The washer is stuck in a rinse mode. can you help?

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I have a Maytag Neptune TL ( Model # FAV6800AWW) washing machine does spend but clothes still soak after it done. when you spend it by hand, it only spend in counterclockwise.

Any error codes. What happens if you start a Spin Only Cycle witht the same load? Does the times stay stuck at xx minutes in the LED display and the machine constantely starts and stops?

The more info on your problem the better.

Do you want to DIY the fix? Google this; Neptune TL Washer FAV6800AWW see the 5th post down here for general info and the Service Manual. If you want to try to DIY the repair I will help.
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My Maytag will not run a complete cycle. Is there

mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

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Neptune tl washer will go half way threw cyle,start to spin,stop and start to spin,stop and start to spin .tried to unplug it restart and nothin, tried different settings still nothing. tried moving the...

If your machine is a FAV6800A to FAV9800A here is the Service Manual.
If it one of those machines I suspect a possible clutch malfunction.


See this post for what is involved to do clutch maintenance or replacement.


Do you have any error codes to the display if it's a FAV6800A such as dC or uC unbalance codes. Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich
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Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode


Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


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Neptune TL, stops at the 11 minutes to end and will not go past, I have to shut off, hit spin cycle to finish load

Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?


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Maytag Neptune Tl FAV6800A stuck in wash cycle

Hello rockhead255 ,

I'm an owner like you and will try to help.

Error code 10 states Unbalance or cabinet hit detected during final spin, which prevented the spinner from exceeding 500 rpm


Did you notice if you took some large tub swings as the washer tried to spin up?

I suspect a Clutch malfunction. Pump the water out of the tub with the Board Output Test with the drain pump in service mode. With the wash tub empty open the lid and see if you can rotate the wash basket CCW with one finger. You mentioned “”Tub does not turn by hand””. Is that in the CCW direction?


You should be able to rotate the wash basket with your pinky finger with very little force. The wash basket will not rotate CW. What amount of rotational resistance do you detect in the CCW direction? With the error 10 reported I would drop the clutch out of the machine per my step by step procedure at this post. Try the One-Way roller clutch bearing clean up and re-lube as I discuss in that post and see if you can restore the machine to normal Spin operation. Once you drop the clutch out of the machine we will have a better feel for the issue.

You can try the TDS check in the SM but I feel it is a Clutch issue at this point of troubleshooting. Good troubleshooting using the machines diag code listing.

Post back if you havd need additional questions or help.

Rich
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Maytag neptune tl displays LL and stops during the rinse cycle

Sorry chukenne,
Having not experienced this issue on my FAV6800AWW I missed this error code in the manual is that your machine type? Error code “LL” is documented in the troubleshooting part of the SM as Large Load detected. Does this happen with all wash load sizes? I would go into Service Mode and step thru and document Diag codes form page 17 of the SM and see if you find any recorded error conditions. I would be curious to see if error code block 16 indicates a fail condition. I'm thinking of a possible high motor torque condition detected that may have triggered the LL code just a WAG at this time. You may want to clear all error codes and start collecting from your next wash cycle but I would make a list of all codes before you clear them for reference of fail events of past wash cycles. I’m going to assume the LL code happened during a spin cycle. What caused you to drop the clutch out and re-lube/ Were you taking dc/UC errors in spin cycle? Rich
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