-unable to connect to wireless -unable to open internet explorer msg states "unable to connect due to error on this site" (yahoo) -Is there a reset botton for wireless -Called my internet Co, we went through trouble shooting still not able to connect.

Your problem may appear from a not properly enabled WLAN card.
Make sure the Wi-Fi swithc is in ON position and on your laptop keyboard try the FN+F8 combination to have displayed the wireless card status. The WLAN card has to be ENABLED to be able to connect to the Internet. The combination done will make appear on your display a window with some options available; choose that option that enables your wireless card.
Also check in your computer's DEVICE MANAGER if your WLAN card is working properly. To do so follow these simple steps:
1. START and click on SYSTEM;
2. in SYSTEM option click on DEVICE MANAGER;
3. on DEVICE MANAGER option go at NETWORK ADAPTERS and see if there your wireless card is indicated and it shows that it is working PROPERLY;
4. if an UNKNOWN DEVICE is indicated then try to find the right driver for you notebook model and WLAN card model;
5. install the driver then REBOOT and recheck in DEVICE MANAGER if your WLAN card is displayed properly this time.