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Posted on Mar 02, 2011
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Hi All, Unable to scan over network by using IR2138 Copier. I have installed Network card on the copier, bt still the same problem. Please help me out. Do i need to install the driver for Networkcard which I installed on the machine? If so please let me know the link to download the drivers,bcoz it doesn't comes with driver CD.

  • nomoneynohon Mar 02, 2011

    I can able to print via network- No problem with the printer end. The problem what I having with Scanner end ( Copier)
    Product model is : Canon IR2318
    I have purchased seprate network card for IR2318, bcoz network scanner is a optional option in that model.
    The network card doesn't comes with driver CD. I have tried with IR2318 driver installation CD.
    When I start the imagescaner.exe and I trying to discover the ipaddress- no success.( No error)
    So please let me know the steps to move forward.
    OS- Windows7

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  • Expert 77 Answers
  • Posted on Mar 02, 2011
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Do you have a working network connection on the PC that is attempting to print from the network printer? If not, let us know the brand and model of that PC.

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We have two copier canon iR3225 and iR2022n. We got problem in scan in server2003 software while colour scan gear is installed. Server2003 is not detect the scanner.

Is the copier connected in the network or thru USB? Because Colour Network ScanGear is used when copiers are connected to the network.
If it is connected to the network, run Network ScanGear Tool and search for connected scanner in the network. Or you can use the IP Address of the copier to find it on the network.
Use 3rd party software or any other software that have scanning/import function (e.g. Photoshop).
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you need a print system k... print card... and a scan system a card...call a kyocera dealer... they will also network it for you... for the price off those two you might be able to buy a km4035 with those two options installed and pay a local tech to network the copier...

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

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First question is do you have universal send on the copier. If you have a Send tab on the touch screen you have it, if you only have a scan tab you do not.

With the send tab you can set the device up to scan, create a file and send it to a network destination. With the scan button you have to install the color network scan gear program on your computer.

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This software is just a twain driver that interfaces with the copier through the network. It does not give you any software to drive the scanner, it only gives you a choice for the copier in your list of scanners. You have to use some other program (i.e. Acrobat standard or MS document imaging) to drive. After you install it open it up, let it discover the machine on the netowrk and close it. The interface only points to the device on the wore, it is not directly used for scanning.

If you have a send button I would recommend for your situation that you scan to a shared folder on your desktop. First you create the shared folder, and make sure you can see it from another PC on the network. If your other PC's can't see it the copier won't either. Create a user on the computer with the shared folder for the copier to use. Set that users password to never expire.
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i know what your problem is phone 07764303923
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