Question about Brother HL 5250DN Laser Printer

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My paper keeps jamming after I changed the drum of my printer in my Brother HL-5250DN printer-- it seems that I touched something when I did so.

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Christopher Grooms

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1. Unplug the printer.
2. Remove the drum.
3. Make sure there are no obstructions. Check for pieces of paper obstructing the feed and any small objects such as torn paper or even a stray fingernail.
4. Replace the drum.
5. Plug in the printer.
6. Attempt to print again.

Posted on Mar 02, 2011


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Error e51

All four LED's flashing together indicate an error that cannot be cleared by an end user. Normally a service call will be required.

I would recommend getting in touch with Brother or a printer technician.

Mar 26, 2013 | Brother HL 5250DN Laser Printer

1 Answer

My brother printer HL-2035 keeps jamming the paper. I have changed the drum and toner and the drum light is still on when it prints. Can you help please?

I think you need to reset the consumables counter to clear the drum warning light as the printer can't automatically recognise new parts. If you've bought a genuine Brother drum unit there will be detailed instructions inside the box as to how you reset it which usually involves holding down the only button whilst switching the machine on. As for the paper jams, it could be something as simple as loading less paper and fanning it to get some air between the sheets before sliding it into the tray or it could be that you need to buy a new paper feed kit which is fairly cheap and easy to install.

Oct 07, 2010 | Brother HL-2030 Laser Printer

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HL-5250DN Laser Printer: We have a brother 5250 laser printer. Trying to...

The problem coming because there is some paper jam in side the printer. Remove the toner cartridge and look inside the printer for any paper jam.
I hope it will help to solve your printer problem.

May 18, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Every time I print the paper gets jammed - it seems to get stuck in the toner cartridge

check under the toner cart. there's a silver roller and a guide that paper scraps like to hide under and give you jams.

Oct 01, 2009 | Brother HL 5250DN Laser Printer

1 Answer

After reloading paper in my HL-5250DN, it will not print . The flashing yellow light is on, and there is not a paper jam.

I usually find that when this happens the paper jam is in the back part of the printer. Open the back lid (opposite side from the logo) and check in there. It may take a bit of force since that window is not open often. If that doesn't help, power down, keep off for 30 sec, and power back up.

You may also want to make sure that your printer tray on your computer is not frozen -- it may failed to release the spooled pages, etc., depending on when it froze.

Sep 23, 2009 | Brother HL 5250DN Laser Printer

2 Answers

Yeah, I have the HL-5250DN printer. The light

Hi there -

The reason the drum light keeps flashing is that you have to "reset" the machine after you've installed a new drum. To do this, I believe all you have to do is make sure the printer is on and then push and hold down the "GO" button a few seconds and then the flashing will stop. This will "reset" the printer to recognize you've installed a new drum. I'm going from memory on that, but I believe that's correct. It's a really simple solution. Good luck!

May 15, 2009 | Brother HL 5250DN Laser Printer

1 Answer

Stopped printing, need drum? but no light on

Hi! sandy; Your printer not really heavey duty one, and you give them big jobs, for a sample, you give adult jobs to the baby, it not going run, so your machine need a break! nothing wrong just give them little bit rest.

May 06, 2009 | Brother HL 5250DN Laser Printer

1 Answer


You just need to reset your drum counter. To do that, open up the printer and hold down the Go button for a few seconds, until the LED lights all light up (the toner, drum, and paper lights all should turn yellow). That should do the trick!

Feb 16, 2009 | Brother HL 5250DN Laser Printer

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