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I have a whirlpool 363L WRN38RWG6, the problem i am having is that the fridge leaks water from the vent inside the door on top of the fridge section, then the fridge freezes any thing put to the back of fridge & a lot of the water that leaks in turns to ice. Freezer works fine, i have also turned fridge down lower but still get the freezing & leaking to??

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I could not find the model but i assume it is a side by side.The model # should be located in the fridge side on the upper right hand corner on the fridge wall.On the freezer side in the back there is a cover with vents covering the evaporator coils. Remove the shelves,the cover to expose the evaporator.If the evaporator is all iced up your defrost themostat may not be working.The defost thermostat is located on top of the coils,it is a little round unit with 2 wires going to it.To check you can uplug it and put a jumper wire in the plug in to see if the defroster starts up.Make sure the fan is also working.Also check the drain (little round hole in the bottem of the drain pan) below the coils.Just poor a little water down it.If it is pluged you can use a small round tube and push it through the drain.Hope this helps,if so give us a 4 thumbs up. THANKS

Posted on Mar 02, 2011

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Posted on Jan 02, 2017

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My refrigerator is leaking water inside the fridge:

Most times this is a plugged defrost drain system. The defrost heater in the freezer section melts the frost and changes it to water, this water is suppose to flow down a drain system. If this drain system is restricted or plugged the water will leak inside the refrigerator. The drain system starts in the freezer section with a tray built under the evaporator coil. The water is funneled through a small hose into a cup in the top middle of the fresh food section ( not on all models, but this is the most common way ), from there, the water is directed out the back wall to a drain hose that runs down the back of the refrigerator into a condensing tray. The heat created under the fridge makes the water evaporate and disappear. Some of the cups ( in the top back of the fresh food section ) can be removed for cleaning. A turkey baster can be used to help clean out the drain system. Fill the baster with hot water and "blast" it into the drain hose to help flush it out. A piece of wire or pipe cleaner can also be pushed into the drain hoses to help clean then out. On a S x S style of fridge the drain system is in the bottom back of the freezer section and often you will have to remove the evaporator cover to access the drain hole. You can clean this out in the same manner as previously mentioned, but because of the water leaking into the freezer instead of the fresh food section you will have to remove the ice build up to clean out the drain system. For some reason Whirlpool has found a need to "hide" the drain hose inside the walls now ( Whirlpool makes many of the Kenmore branded refrigerators ) on there top freezer refrigerators. This makes accessing the drain hose to flush it out more difficult, no cup inside the fresh food section, no hose down the outside back wall and the only access is inside the freezer section behind the back false wall and under the evaporator coils.

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