Question about HP Deskjet D4260 Printer

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Print jobs hang, won't finish, locks up printer

Posted by Anonymous on

  • Anonymous Mar 02, 2011

    I unistalled all the HP bloatware that cam with the "new updated" drivers, and left only the original drivers installed, rebooted, and it prints with no problem now. Not a queu isse, a driver issue. My system is Win 7 64 bit, BTW.

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You must check print Queue, where's the printer one by one give access to print out. On there have status Queue, if any status Like "Stop,problem,etc" you must delete this Queue.

Posted on Mar 02, 2011

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1 Answer

Printer hangs


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to release the rest of the job queue, just delete the job pn the touch screen. u can see the delete button on the touch screen when u press job status

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Besides the spooler at work my lie on a dedicated print server, especially if the printer is on a network and and not attached directly to you PC.

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Please try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.


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Printer won't print. I went to printer and it says there are 9 items to br pringted in queue but they won't print Printer says it is ready


Good Day Nanawhit!

That happens all the times when first print job encounter a problem and stops printing and it was followed by series of print jobs. Some reasons for stop printing could be a printer out of paper and printer not set as default printer.

The best way to fix it is to cancel all pending jobs. When print jobs window is cleared off pending print jobs, restart your PC and your printer. Then go to your printer and make sure it is the default printer.

After that try printing a test page. Once a test page is successful, you can now print as many as you want.

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First of all you must let canceled print jobs finish deleting before sending new jobs, if the job is taking too long try restarting the computer with the printer on to clear the jobs this usually works if not then after restart open the printers folder and cancel all jobs here. let them finish deleting while the printer is still on (they must remain in communication during deleting jobs. Once all jobs are gone, remove the power brick from the printer for about a minute then reinsert and let the printer start up if it doesn't after a minute or so just turn it on once it finishes then try printing again.

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