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sir there may be a problem with your pc's i/o devices.virus present in the pc may also lead to this problem.use an apt anti irus to your system ant the prolem will be solved.
First thing to try here is to copy all the files from your MP3 player to your computer and try to format the player and try to save songs again, if still the same problem a new firmware/software is needed for this player.........
This worked for me - My Zen player had the same 'not connected problem'
From the Start menu, select Control Panel > System. From the window that appears, select the Hardware tab and then click on Device Manager. You will find a listing for your Zen Player - probably under Portable Devices. You may well see that the entry for Zen has an exclamation mark in it - delete this entry by right clicking your mouse. Reboot your PC with the Zen player still attached and you should find that the problem is cured.
Your DVD drive should have included a dvd playing software, such as WinDVD or PowerDVD. If it didn't, you may need to purchase one of these or install the Elecard DVD Codec for free. This link may work:
Try checking for the mode the player is in, SETTINGS>USB MODE> choose MTP/AUTODETECT. It may be that the setting is in MSC that is why it is not being detected by your computer. If all else fails try updating your windows media player software.
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