I can't get my Orbicam to wrok. I think i need to download the software on my computer but i can't find the right one that will work.

I am glad to HELP YOU!

From the very beginning you have to know that you are NOT THE ONLY ONE experiencing such problems...!
There are TWO WAYS to fix the problem:
#1. download and install [it's FREE and works GREAT!] the DEBUT software from HERE. But before you will install DEBUT just un-install the ORBICAM software. Use the integrated Windows UNINSTALLER to take care of the job.
You will see that this DEBUT will perform a BETTER JOB than ACER ORBICAM software.
or
#2.
a. identify what kind of webcam device you have on your machine;
b. get the hardware id of the webcam [right-click on MY COMPUTER > HARDWARE > DEVICE MANAGER]
c. get the serial number of your machine/laptop
d. send all those information to the LSC [Local Support Centre]; they have to help you with a certain procedure to fix the error.

Choose one or another - it's up to you!

GOOD LUCK!
... and don't forget to RATE, please...

Go to acer.com, support and downloads. Put your model number in, select your operating system and the driver downloads will be listed. The web cam driver should be there.

Hi thank you for visiting and am willing to help you with that problem, if the orbicam stop working its because the drivers which activate the cam could be missing so i have a good suggestion for you that should fix that problem, go to: www.acer-orbicam.software.informer.com and download the software driver for your orbicam and your computer will be fine one more
if my advise is helpful to you please give me your vote
thank you
hbristol173

1. remove the installed OrbiCam application and reboot if required;
2. install the new driver (preferably with the “driver update” wizard from Device Manager)
3. update the Orbicam application 1.0.0.13
This worked for me..
Un-installed the drivers and utilities for the camera.
Went here .. http://support.acer-euro.com/drivers/notebook/as_5100.html
downloaded and installed the Bison 6.96.0.12a driver. (using the right click as mentioned by TimC).
Tested working fine with C:\Windows\BisonXXX …now just to get it working with messenger and Logitech QuickCAM 10.5 for Vista…I’ll keep you posted.
Cheers
For those still wondering how to get your Acer OrbiCam - Logitech to work, I have searched the world over with far too many times failing to get my Aspire 5670 to recognize and work with its built-in webcam. But recently I was fortunate enough to finally find out that installing the latest drivers didn’t work at all whereas a particular old one worked well both on XP and Vista OS.

You should go to this link:
http://www.driverstock.com/Acer-Aspi...131/index.html

Download the zip file then save all contents in a folder that you will browse to use later.

Do not use the setup.exe from that folder. It won’t work… Just go to Device Manager and Uninstall your current driver of Acer OrbiCam. Then click, Update Driver, and point to the folder of those unzip files. Let it install then restart your computer.

When the computer restarts go to Skype or any communication/camera software you’re using and set the video camera. Voila, this time you will see the video coming on to the screen after about 10-15 seconds of black screen.

I have to thank that site for the download.

Last but not least, please remember that this one driver (version 9.4.0.1120) works very well on both XP and Vista… You don’t need to update it to any other higher version!

As for other Acer Aspire models, just check other pages from that website… I have no way of knowing since I only have my model. But I think you will be able to make use of your OrbiCam once again.

Best of Luck and Enjoy Video Chatting!

Numo

PS I think if you get only that driver file (version 9.4.0.1120) from the link after unzipping, please see whether putting only that driver in a new folder and install in Device Manager will get your camera to work too. If so, it will be nice for you to just upload that driver file and paste your link here so that others can just download this file and not all others from the link above.
Check out this link below, it IS a common problem
http://www.theacerguy.com/2007/05/acer-orbicam-fix/

If you uninstalled via device manager:-

Unplug Orbicam

Right Click My Computer >> Properties >> Hardware >> Device Manager

Plug in Orbicam

Click the top one in the list (Your Computer name)

Click Scan for hardware changes (small icon at top of device manager next to help button

Windows redetects any new hardware , hopefully it should find the camera , thenn you are prompted for device drivers :- Select automatically and see if it finds it

If not , download the drivers you mentioned above , then specify where the drivers are in the hardware wizard and it should reinstall everything then orbicam should work again

driders orbicam

Has it worked in the past, on this computer?
Have you recently upgraded to Vista?

Here is a suggestion:
There are two software entities involved – the camera Drivers and the OrbiCam application itself

The new driver and a new version of webcam application (below)

The correct files to download are:
Acer Orbicam driver (Bison)
Acer Orbicam Bison utility 1.0.0.13
These can be found here under the MS Windows Vista drop down menu:
http://support.acer-euro.com/drivers/notebook/as_9300.html
You need to download and install them both.

Please check in device manager, is it there ?
it's supposed to be under imaging device.

If it isnot there, it's mean it's hardware, it can be orbicam cable or orbicam itself is bad.
In this case, try to reseat the orbicam cable, it's beside power button, you need to open the power cover (power cover is long cover where the power button reside), you just need to remove 2 scews on power cover, it's in lcd hinges. there are 2 cable beside power button, the camera cable is the cable that come from lcd, not from uppercase.

if your orbicam is in the device manager, try to re-install orbicam software. if you don't have orbicam software, you can download it from www.acerpanam.com.

I hope this will help you.

There are two software entities involved – the camera Drivers and the OrbiCam application itself – and BOTH need replacing/updating to fix this problem.
The new driver and a new version of webcam application (below) seem to fix the issue.
The correct files to download are:
Acer Orbicam driver (Bison)
Acer Orbicam Bison utility 1.0.0.13
These can be found here under the MS Windows Vista drop down menu:
http://support.acer-euro.com/drivers/notebook/as_9300.html
In order to fix the problem, you must download and install them both to make the Orbicam work correctly.

FOLLOW THE INSTRUCTIONS BELOW IN THE SAME ORDER:
1. remove the installed OrbiCam application and reboot if required;
2. install the new driver (preferably with the “driver update” wizard from Device Manager)
3. update the Orbicam application 1.0.0.13
After this, the webcam should function properly, even if the original Orbicam icon disappears.
To check everything is working OK run LiveCa07.exe or BisonM07.exe that are located in the c:\windows\bisonxxx\ folder or simply run Messenger

You need 2 things, 1 is orbicam driver and 2 is orbicam application.
Checked in the device manager if your camera is installed, it shoud under "imaging device". If it is installed, you need to install the application, this software you can get from acer website (www.acerpanam.com). there are 3 type of orbicam for this model (suyin, bison, logitech), you should try one by one. the driver and application, you can download from that website (www.acerpanam.com)
The other way to solve your problem is to reload the Operating system using disks/Alt+F10, it will wipe out your c partition, it's the easiest way.