Hi.. i need help.. my external hdd transcend store jet 320gb have problem... when I conect HDD to pc blue led blink just one time and hdd stop working..

Discribe what happens when push the on/off button and you try to boot, fan spin? LED's blink? HDD/DVD light blink? Sound? Any thing on screen at boot? What blue light?

Well u may have it plugged in USB slot but needs to be USB 2.0 .if in regular. USB..will run slow...also external he'd when u not using. It unplug. From USB and AC plug...not good to just let run..they will were out..defrGment hdd to.good luck

format driver, but chose NTFS for file system

I am very sorry but malaysian products are not supported with a samsung 400gb hard drive. If you go to a store though they may be able to unlock it like unlocking a iphone

Hi,

It seems that your Harddrive has problems with internal Micro USB connector. WD, Transcend and Seagate brands are having such kind of problems.

Try to adjust the micro usb cable in such a way that your data transfer or ongoing activity will not hamper. Else to have perfect solution on your problem, backup complete data from the HDD and hand-over the HDD to the nearest WD technical department.

They may diagnose the issue and if not resolvable, will handover new WD Harddrive.

Thanks,
Amar

Hello,

You need to plug it up to a USB 2.0 port not on a USB 1.1. There are many instructions to tell whether your USB is a 1 or 2 version but USB ports on the back usually are USB2 versions than the USB port on the front of your CPU.

The difference between both USB 1 and 2 for your Portable HDD is that USB 1 only uses 5volts power rather than the USB 2 which uses 8volts to properly revolce your SATA HDD.

Hope this helps. Thank you for using Fixya.

Probably damged the HDD case wiring.

Remove drive from case and plug it into the CD / DVD cable in PC reboot to see if it reads HDD. If not its dead.

hi ,

looks like u primary hard drive is inside the laptop and so should be displayed as c : drive ,

and the reason , the external hard drive is not displayed seperately is csue ., the external HD  may be added as slave to the internal HD .,

can u tell me ,make a right click on c:/ drive and choose properties : and tell the totalsize dispalyed 

My External HDD of Western Digital (500 GB) not detecting by Win-XP SP-2. But at the same machine another External HDD of Western Digital (160 GB) is detecting and functioning well.
What is the problem? & what to do to get back my necessary files stored in the 500 GB HDD.
Can any one help me, please? URGENT.My External HDD of Western Digital (500 GB) not detecting by Win-XP SP-2. But at the same machine another External HDD of Western Digital (160 GB) is detecting and functioning well.
What is the problem? & what to do to get back my necessary files stored in the 500 GB HDD.
Can any one help me, please? URGENT.

I dont think the Win 98 has a plug and play option. You may need to search for device drivers for your external HDD which may not be easily available