Download and scan with
http://www.superantispyware.com/
and
http://www.malwarebytes.org/mbam.php
after scanning install http://www.microsoft.com/security_essentials/ for future protection
You will need to get some anti virus and anti spyware programs heres a link to 3 programs that i highly recommend adaware is anti adaware, microsoft security essentials is an antivirus and malwarebytes is an anti malware program. http://ninite.com/adaware-essentials-malwarebytes/
next boot the computer in safe mode and run all of these scan.its always best to boot to safe mode because when the computer is in safe mode then the virus will not be active.
to boot into safe mode as soon as the computer is turned on you will have to hit one of the function keys: ex. f1 f2 f3 most of the the time it is f8.
Install Norton Antivirus. That will fix it and remove spyware, malware and any tracking cookies that are suspect.
The only way to be 100% certain that have gotten rid of a virus would be to reformat your HDD.
However, I would try the following.
1. Download and install Malwarebytes Anti-Malware
2. Run a full scan of your computer
3. Disable the Auto-run feature on your computer. Use this link: http://support.microsoft.com/kb/967715
4. Back up all personal files (photos, music, videos, etc)
5. Reformat computer. This step will vary considerably depending on your operating system.
Good luck,
-Spencer
Install Microsoft Security Essentials [http://www.microsoft.com/security_essentials/] -- it is a free Antivirus/Antispyware product created by Microsoft. It will perform routine scans, is very easy to use, and won't slow your computer down.
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