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Posted on Jul 29, 2008

Norton 360 I'm infected with Antivirus 2009. I bought Norton 360 thinking it's the best and would clean up my computer. It installed, but will not launch. Technical Support was only interested in upselling. Am I being unreasonable expecting antivirus software to work? I'm on Vista Home Premium

  • cashedout Aug 01, 2008

    Norton is giving me the green light in the icon tray, but it will not launch. I dumped Norton, refused their $100 upcharge and downloaded free software to clean it up.



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  • Posted on Jul 29, 2008
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Joined: Jul 25, 2008
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I understand u r problem..

norton anti-virus is one of the most powerful anti-virus..
it takes lot of memory...
after installing norton u r system may be slow.. but it depends on u r system configaration.

if u r system already contains virus before installing norton .
then what you have to do is right click on my computer icon and start scaning with norton . then i maximum try to clean the virus .

if it does not did so then i will tell u another solution..

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Norton 360 customer service phone {+18OO8O3:/;1O69} number usa asif

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tip

Antivirus 2009 and 2010 Scam

If you have seen any of these popups shown below, on your computer, you have been infected with a fake antivirus. Not only is it fake, but it tries to force you to buy it, which is illegal and is considered fraud by authorities.
This program and it's many variants, take over administrative control of your PC, disable Task Manager, and regedit as well as replacing your desktop wallpaper with their fake warning. Well, it WOULD be fake, if this program weren't a Virus program all by itself.


Quoted From Bleepingcomputer.com


What this programs does:
Antivirus 2009 is a new rogue (Fake) anti-spyware program from the same family as Antivirus 2008 and Doctor Antivirus . Antivirus 2009 is installed and advertised through the use of misleading web sites that attempt to make you think your computer is infected with a variety of malware. Once installed, Antivirus 2009 will scan your computer and list a variety of fake infections that can't be removed unless you first purchase the software. These fake infections are only being shown to scare you into purchasing the malware.
When Antivirus 2009 is installed, a Internet Explorer browser helper object is also installed that displays fake messages when using Internet Explorer. These messages range from a line at the top of the browser stating an infection was found to adding a box to the Google homepage stating Google detected that your computer was infected. These tactics are just two more methods where Antivirus 2009 uses false information to scare you into purchasing their software.
1f33d03.jpg

Doctor Antivirus below

693d5ca.gif

Antivirus 2010 looks almost the same as 2008 and 2009.

e799bc4.jpg


Antivirus 2010
is a rogue anti-spyware program from the same family as Antivirus 2008 and Antivirus 2009. Like its previous incarnations, Antivirus 2010 is distributed through the use of advertisements on the Web pretending to be online anti-malware scanners. These advertisements pretend to scan your computer and then state that your computer is infected and that you should download and install Antivirus 2010 to remove these infections. These rogues are also known to be advertised and installed through Trojans that display fake security alerts in your Windows taskbar stating you are infected. Once you click on one of these alerts, it will bring you to the download page for Antivirus 2010, or even download and install it without your permission.
Once Antivirus 2010 is installed on your computer, it will be automatically configured to run when you logon to Windows. This is done by adding a startup that launches the C:WindowsSystem32wingamma.exe executable. This executable will then launch the AV2010.exe and the fake Windows Security Center. Once running, it will scan your computer and list a variety of infections that cannot be removed unless you first purchase the software. This infection will also randomly display fake security alerts on your computer stating that you are infected or have some sort of security risk. If you click on these alerts, it will prompt you to purchase the software. These fake alerts, along with a fake Windows Security Center that advertises Antivirus 2010, are used to further scare you into thinking you are infected so you will purchase this malware.
Another new addition to these types of rogues, is the creation of a fake Blue Screen of Death. At random intervals, Antivirus 2010 will create what appears to be a Windows crash, but in reality is just a hoax. These fake crashes are used to further scare you into purchasing this malware. If you receive this crash, you can simply reboot your computer , or try pressing Alt-Tab or Control-Alt-Delete to get out of it. The text of the crash is:
***STOP: 0x000000D1 (0x0000000, 0xF73120AE, 0xC0000008, 0xC000000)
A spyware application has been detected and Windows has been shut down to prevent damage to your computer
SPYWARE.MONSTER.FX_WILD_0x0000000
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Click to make sure your antivirus software is properly installed. If this is a new installation, ask your software manufacturer for any antivirus updates you might need.
Windows detected unregistered version of Antivirus 2010 protection on your computer. If problem continue, please activate your antivirus software to prevent computer damage and data loss.
*** SRV.sys - Address F73120AE base at C0000000, DateStamp 36b072a3


END QUOTE HERE:


As you can see, all of this looks so very legitimate, as well it should, since THESE particular crooks have taken malware to a whole new level.
Yes, they will get caught, they always do.


The real difference here is that these particular scammers have decided to strong arm you much like a mobster demanding protection money, so the crime as well as the consequences will be much more severe.


The GOOD news though, is that even if you are infected at this very moment with this nasty program, you will be able to remove it before you reboot your PC and come back to Fixya!


Download and run, Malwarebytes Anti malware.
Don't forget to update it first though, just in case the fake antivirus has changed its nature to evade detection.
So far, this is the only program I have found to eliminate this problem, but I'm pretty sure others will follow the same path.


Follow up with Avast Antivirus, if you want something stronger than what others pay hard cash for at the store. Dont forget to uninstall your current Antivirus first, after all, it did fail to kill Antivirus 2010 didn't it?




Happy Hunting!

Please Vote for this Tip if you found it helpful.
Bob S.

on Apr 02, 2010 • Computers & Internet
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Norton 360 customer care phone {+18OO8O3:/;1O69} number usa asif

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0helpful
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My laptop is infected with 44 viruses in which I cannot download a free antivirus, what shall I do to remove this, everytime I download antivirus it always infected.

There are 2 solutions to this problem. 1. Formatting of your laptop. as a result of formatting your laptop, you may loose valuable informations as well as programs. 2. Downloading a Norton 360 antivirus program into your laptop. after download, you can scan and fix viruses. this will work perfectly well. If your computer doesnt allows you to perform a download, simply download from another computer into an external device such as a USB device and transfer the Norton 360 setup flies to your laptop and run it. after installation process, scan for viruses and fix. I hope this helps.
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I,m re-installing from old hard drive to new drive

You don't. Download the installer again, close the browser, launch the installer and use your key(the one you received when you bought it).
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I installed norton antivirus 2009 with antispyware,nowi lost some files i keep getting a windows exeplorer error message then my start screen froze up also i cannot use my system restore

boot into safe mode then try restore or boot from your windows disc to repair previous installation. Don't use norton, resource hungry invasive software. plenty of good free ones like antivir
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Virus Attack

Ty installing the AntiVirus in Safe Mode.
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Downloads

Norton 360 has the entire norton protection suite built into it. On top of the firewall, phishing protection, and e-mail protection it also has norton antivirus built right into it. So yes, you have to uninstall antivirus to install 360, but 360 just installs antivirus again. If you ever decide to go back to using just antivirus you can simply redownload it off their web site. Peter
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