Neff W4380X1 Front Load Washer Logo

Question about Neff W4380X1 Front Load Washer

1 Answer

My neff washing machine is leaking from the dispenser. How can I stop it?

Posted by bob_newby on

1 Answer

Anonymous

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,277 Answers

Hi from retired Englishman in SW France,

I suspect that it is the conditioner/softener tray which is causing water to overflow from the drawer so it needs a thorough clean!
Here are my general guidance notes to assist ;-0)
----------------------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-

  • push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catch underneath or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
I hope this is your problem and solution!
Good luck,
John C

Posted on Feb 27, 2011

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My new Neff W7460X5GB washing machine keeps telling me i have low water pressure. But the water feed is fine

Check your water inlet maybe there is a leaked that flows into the body going through the floor..
1helpful
2answers

My washing machinem does not dispense the fabric conditioner

Thanks for choosing FixYa and welcome to the site. More then likely, the exit line is clogged up causing it to not drain into the tub. You will need to take it off and make sure it is cleaned out correctly. If your still having trouble afterwards, let me know. Thanks.
0helpful
1answer

Water leaking into soap dispenser when machine off

faulty water valve turn both off to see if it stops then turn on one at a time if it leaks thats it
4helpful
2answers

GE whre5260e1ww zh133346g top load washer is leaking small amount from the bottom of the machine during wash cycle? I took the back of the machine off and the pump and motor assembly had broken off from...

Hello there:
Here is a few tips that might help you out
Hope that they are very helpful for you
Best regards Mike
Washing machine is leaking Washing machine leaks are very common. There are many places a washing machine can leak from although most leaks come from the same few places. The most common cause for a leaking washing machine is the door seal. Door seals often get holes in them and water leaks down the inside of the washing machine which then runs out under the front. Water leaking down the front of the washing machine from the door can be caused by a worn door seal (the flange part that the door glass presses against when closed) or something trapped between the door seal and the door glass which breaks the seal. If the door seal doesn't look worn, or it's too young to be worn, then try cleaning the door seal's flange and the door glass on the inside of the door. Bits of cotton, un dissolved washing machine detergent etc can cause a leak.
Soap dispenser leaks
The next most common cause of a leaking washing machine is the soap dispenser. Leaking water from a soap dispenser is often caused by a blockage, or water pressure that is simply too high. Despite seeing many leaking soap dispensers, I've never seen a soap drawer with a seal, they just rely on water not getting to the front which is not really good enough. Some Hoover soap dispensers in particular, are renowned for leaking, and over the years Hoover have had to introduce modified soap dispensers twice.
Some washing machines, can flood water out of the soap dispenser when a hose gets blocked (usually with un dissolved soap powder) Indesit, and Candy, as well as some of the later Hoover washing machines suffered from this design flaw. The hose where the water is flushed down, was right at the front of the soap dispenser on these washing machines and the hose wasn't wide enough. Un dissolved powder from a tablet or lumps of detergent through poor hot water pressure can block this hose solid. (Note: water flooding out of the front of a washing machine's soap dispenser can also be an indication of overfilling or a partial pump blockage if it does it when spinning)
Finally, black gunge in the top of the soap dispenser can cause water to spray towards the front and leak. Take out the soap dispenser drawer and look at the roof of the soap dispenser. If it's covered in black gunge, blocking some of the water holes, it could be causing problems. In extreme cases I've had to replace the dispenser.
Tips for finding a leak on a washing machine
  • If you have a leaking washing machine, and you can't see where it's coming from, shove some newspaper underneath the washing machine. The slightest drop will give a clue where the water is leaking from. Pull the sheet out regularly to check for water leaks.
  • Water can run round things and drip onto other parts. Be careful with your diagnosis, as water dripping from a hose at the bottom could actually be leaking from somewhere else higher up.
  • Leaks usually leave marks, so it's possible to see something is leaking even without witnessing it. The soap suds that come out with the leaking water leave white trails. Rust is a good indicator of a water leak too. However, if you have had a previous leak cured, the "evidence" of a leak may still be present so be sure you don't blame a part that was repaired in the past.
  • If the washing machine leaks only at the end of the wash, when water is being pumped out. Make sure water isn't backing up and cascading over the top of a blocked drain pipe in the plumbing.
  • WARNING: Don't get electrocuted trying to witness a leak. It's dangerous running the washing machine with the top or back off.

0helpful
1answer

Indesit WIE147 leaking from soap dispenser

You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.

http://media.fotki.com/1_p,wbwdbgswgksbgfwxgtqsskgwtqkq,vi/ktfgsrbbdxwtwtqtfwk/1/1303472/5961857/image45924img-or.jpg

Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
5helpful
2answers

Change integrated Neff washing machine door seal

you will need to remove front panel this is quite easy,turn off mains open door and look for steel band spring holding front lip of door seal this needs to be removed it will be tight but will pull off,push door seal into drum so as out of the way, look at bottom of panel you will find 2 or 4 holding screws dependent on age of appliance undo these ,there is one other screw to undo behind the soap drawer take out draw and remove screw it is bottom r/h/side one you can then pull front panel away you need to disconnect door lock plug just pulls out.
remove panel out of the way and you will see another steel band holding back of seal to wash tub remove this and pull of door seal. reverse procedure to fit new one a little washing up liquid may help reassembly fit panel etc run check for leaks.

good luck
0helpful
1answer

Neff K3990 Fridge Freezer ice maker not working and water leaking out

Sounds like the water hose to the ice maker has come loose. Is it in warranty?
23helpful
3answers

Water leaking from soap dispenser front loading washing machine

water leaking from soap dispenser. so water pours out under the soap dispenser
0helpful
1answer

Flashing F12 on display

F12 is either the motor, or eprom chip on pcb. Most likely to be motor
Not finding what you are looking for?

555 views

Ask a Question

Usually answered in minutes!

Top Neff Washing Machines Experts

Marvin
Marvin

Level 3 Expert

85241 Answers

Tom Chichester

Level 3 Expert

62329 Answers

ADMIN Eric
ADMIN Eric

Level 3 Expert

37882 Answers

Are you a Neff Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...