I have an HP officejet 4500. When I replace cartridge the printer reported Incompatible print cartridge. How can I get the printer to accept the cartridge and start printing again? The color cartridge is original to the printer and the black cartridge is the "new" one.
SOURCE: incompatible cartridge
Hi,
Could be a bad cartridge too also.
Remove and reseat the cartridge, (power on)
On the front panel, press the Menu or Setup button (depending on the model).
Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
The Clean Print Cartridges message should display on the front panel.
Press Enter or OK to begin the cartridge cleaning process.
Clean the contacts on the device and cartridges
Using a cotton swab or lint free cloth with distilled or bottled water, clean the electrical contacts of the cartridge
Failing these, replace the cartridge.
Hope this helps
Regards
Contact Reseller Contact Reseller Contact Reseller HP Officejet J4500 J4600 4500 Cartridge Error Bypass -- HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4
2) You can also run the 'tap 41' diagnostics check on the HP 901 cartridge(s) electrical health, via the access code/procedure shown in the following video:
HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics -HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE
5,794 views
Usually answered in minutes!
×