Question about HEWLETT-PACKARD Office Equipment & Supplies
I will walk you through a scan process and you can tell me after if it works properly that way or not.
For this, I'm going to assume you have a windows system.
Turn on the computer and printer.
Click on START
Then CONTROL PANEL
Then SCANNERS AND CAMERAS
Then click on your printer Hewlett Packard C5380 in that list.
When the SCANNER WIZARD comes up, just click on NEXT.
Place a photo or something face down on the scanner tray to be scanned.
You can adjust some of the PICTURE TYPE or CUSTOM SETTINGS if you want, but for this run it's best to just keep it simple and leave the default settings (Colour picture - 150 DPI).
Now click on PREVIEW, and wait for the scanner to do a quick preview of the item.
When the preview comes up, adjust the size of the preview box by dragging the corners to make it just a bit larger than the item you are scanning.
Now click on NEXT, and then fill in the file options on the ensuing page.
Choose a name for the folder the image will go in (not important).
Select a file format (JPG - JPEG Image is standard).
Then just select a place in your directory for the pic (right on the DESKTOP would be easiest).
Then click NEXT.
The scanner should now be executing the complete scan of the item.
Now click on the option NOTHING I'M FINISHED WORKING WITH THESE PICTURES.
Then click the FINISH button.
The folder should then automatically open up and show your scanned image.
If it doesn't, just click on the image icon wherever you saved the image to.
Then just comment back here to this page and let me know if the results were any different from your attempts, and I will respond as soon as I see it.
Thank you very much.
Posted on Feb 26, 2011
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Perform one of these resets:
Reset the product
Follow these steps to reset the product.
If the partial reset resolves the issue, you do not need to continue.
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
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