I need to replace the right and left retainer on Brush Pro cleaner 1699 I want to replace the brush belt

Which belt? There are 2 on a Pro Heat. The pump belt which is pretty straight forward to put on. If it's the brush belt you will probably have to take the brush off. Re-rail the belt and then put the brush back in the holder arms while keeping the belt in the groves. BUT if the belt came off in the first place it's probably shot. Before you go to the trouble, get a new belt.

Here's a quick link to assist you with changing the brush belt.

http://www.bissell.com/FAQDetail.aspx?id=1054&cid=ccsocial

If you need more assistance, here's a link to our How-to Videos.

http://www.bissell.com/how-to-videos/?cid=ccsocial

That means that you need to replace the belts (pump belt and brush belt). Here is the belt you need and a manual you can view:

Bissell 1699 Belt and Manual

I will attempt to walk you through the belt change on your Riccar 8955 upright vacuum cleaner. I have taken pictures for you for each step to ensure that it's done properly. What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum cleaner is unpluged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.



Step 2: Unsrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, and is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;



Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;



Step 5: Once you have removed the actuator arm for the clutch, as well as the belt guard, lift staight up on the roller brush and remove the roller brush from the vacuum cleaner:



Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take one new belt and wrap it around the metal pin in the back of vacuum cleaners agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;



Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), but the other end of the belt through your new roller brush;



Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, and continously having to replace belts. You can see on the end cap of the roller brush (the right side where the belt rides) that there is two little teeth that protrude out of the end cap as well as an indentation on the opposite side;



Step 9: With the roller brush inserted through the belt, posistion the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove down inside of the housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;


Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right. Here's a picture of the belt guard being put back into place;





Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Change the the rug / floor switch from bare floors to the carpet setting, and the turn the vacuum upside again so the brush and belt are exposed:



Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.








Thank you

Chris Jones
GoVacuum

Here is a link to the manual and a link to the belts that you need for your model:

Bissell Pro Heat Plus User Guide

Bissell Pro Heat Plus Replacement Belts

need belt on brush

Belt worn or hair build up can clog it from spinning. I've seen this on other models. Just remove the hair slowly. If the Belt is worn you can replace that from Bissel or any store that sells their product.


Check to ensure that the pump belt and brush belt are intact and installed according to the instructions provided in the User's Guide.

The pump belt is located under the belt access door on the side of the machine. This belt should be looped around the red pulley and the silver motor shaft.

To check the brush belt, please follow these directions:

Turn the machine OFF and unplug from the wall outlet.

Step on the handle release pedal to lay the handle down on the floor.

Remove the Tank-in-Tank and SmartMix Bottle and set them aside.

Turn the machine over to expose the brush.

Look for the red retainer plates, which hold the black brush arms in place. Remove the two Phillips head screws to access the toothed brush belt. Check to ensure the belt is intact and looped around the brush end, as well as the red pulley with the ridges.

Remove any dirt or debris from the brush assembly.
Inspect brush, brush arms, red brush arm retainers and red pulley for damage and replace parts if applicable.

To replace the Brush Belt:

You will need a Phillips head screwdriver.

1. Turn the machine OFF and unplug from the wall outlet.

2. Step on the release pedal to lay the handle down on the floor.

3. Remove the Tank-in-Tank and SmartMix Bottle and set them aside.

4. Turn the machine over to expose the brush.

5. Look for the red retainers, which hold the black brush arms and gear-type brush belt in place. Unscrew the two Phillips head screws. Set these parts aside.

6. Loop the replacement brush roll belt around the brush end and the red pulley with the ridges.

7. Alternate holding each brush arm in place while replacing the red retainers.

8. Replace the Phillips head screws and turn until snug.

9. Turn the machine right side up to replace the Tank-in-Tank and SmartMix Bottle.

If you require additional assistance, please call BISSELL Consumer Services Toll free at 1-800-237-7691 Monday through Friday from 8 a.m. to 10 p.m. or Saturdays from 9 a.m. to 8 p.m. ET.

With out seeing it, it will be hard to figure out what isn't right. Must be a different model then 1699. which model is it?

Depending on which style you have, it may have a opening on the right side as you look at the front of the machine. If not you may need to remove the cover. If it does it says "belt access" and has two 1/8" (about) slots in the cover. with a small screw driver or something similar insert tool into slot and gently pry(if you are looking from the side) the left slot up and towards the right and the right slot up and to the left. It will slowly (or quickly depending on how hard you have to push) pop up and you can slide it off and see the pump. I think it is easier to just remove the 4 screws that hold the pump in place so you can replace both belts at the same time and not struggle with having to stretch the new belts. The last time I did this the Sprocket(small metal peice with teeth that turns the brushes) had broken off. I cleaned and dried everything and used 30 second epoxy to glue the sprocket back on and it works fine lasts a long time. Once you have removed the 4 screws holding the pump you can use a flashlight and screwdriver, knitting needle, pen etc. to hook the belt from the brush on to the pump shaft(sprocket) very easy. You may need to tilt and angle the pump a little to gt the belt over the lip on the sprocket. Like I did when I did this you will need to put the smooth belt on over the pump shaft first then put on the brush belt and screw the pump back into place (4 screws just snug because you can easily strip the plastic mounting holes) and put smooth belt on the electric motor shaft. you may need to stretch the belt a little because it has no gears it is just friction that turns the pump. Clean and dry everything this will make this repair last longer. If you will take a few minutes after each use to clean at least around the belt area they will last a long time. You can even put a belt conditioner on them for added life. Have a wonderful day!!!!!