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This sound like a problem with the Closed Caption, on many sets if the C.C. is set to text a black box apears, and since it only happens on DVD you might look at the DVD menu and see if it has this Text featcher in the Closed Caption menu and turn it off
Find menu selection for closed caption. Note TEXT box ......Step through selections in that menu until you see text change to
closed caption and then select off.....Hope that helps....T.
If a black box appears on the screen, and a small amount of the picture is visible around the border, it means that your closed captions are on and set to TEXT. Go back into the menu, navigate to the closed captions page and set the captions to OFF.
We had the exact same problem just yesterday when we bought our Sony 46" Bravia LCD. Nobody, neither Comcast Cable or Sony seemed to really know how to get rid of the closed caption at first and we did have a Motorola box - the box is the problem, not the tv. Here is step-by-step instructions that worked for us.
1. While TV is on, power DCT (Digital Cable Terminal) off
2. Press and hold "menu" button on digital terminal (the screen below will appear)
3. Using Up/Down cursors, highlight "Close Caption"
4. Using Left/Right cursors, put - Close Caption: Disabled
5. Press "ok-select"
6. When done, press "power" to exit menu
7. Press "power" again to turn DCT on
If you go through these steps slowly, you should have a caption-free screen!
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