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That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.
paper jam is a main issue in printer when you clear the paper jam normally a tiny piece of paper falls into the printer and the printer get stuck again to clear the printer of tiny piece remove the toner and use a light blower and blow away the piece of paper this should be done only after removing the power and the usb from the printer after cleaning connect the power and the usb and restart your computer
I just had a service call with a 980 error. i removed the paper wrapped around the fuser roller but the error persisted. The only thing that cleared the error was to replace the fuser. I am not sure why but the fuser was shot after it had the paper wrap inside it.
There is no reset to clear the error. The only fix was to replace the fuser.
i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck
Service call 980:Error Cause: Error by media clinging to the fuser Error description: Media has clung to the fuser. Solution: Power OFF. Replace the fuser unit.
Suggestion - Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.
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