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If everything works on the unit, but you do not receive any heat or possibly the turntable does not turn you have a faulty magnetron (controls heat) and a faulty motor (controls turntable). You would require service on the unit, if parts are available. Some microwaves are so small in cubic foot size, that manufacturer's do not have parts available for purchase/repairs.
If the inside light comes on when you try to cook, but the turntable and internal cooling fan do NOT, then that's a bad bottom door switch or that switch's mount.
If the inside light, turntable, and internal cooling fan DO all come on when you try to cook, but it does not cook, then you have a bad relay or connection on the control circuit board, which we can repair for $39.95. Details here.
We have the service manual and have uploaded it to our site here to help you.
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I have a FNCB115GC Microwave problem. The microwave has a icon on the left hand side of the panel that looks like a opened book on a stand with lines on top. This is best that I can descibe it. The microwave turntable does not move or the microwave does to come on but the light comes on and the timer will count down. I have cleared the microwave and unplugged it with no results. Please help. Thanks in advance.
You can
download GE
owner's manuals and installation instructions here.
You can find links to helpful exploded view diagrams and part ordering help here.
I recommend that you bookmark that link to your favorites.
We're
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
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