Try changing the authentication type to WEP/WPA/WPA etc. Might be your XP laptop doesn't support current authentication type. Thanks for joining us. Have a nice day.
I had the same problem with an old laptop with windows xp. I downloaded an older version of Intel PROSET Wireless program (version 12.X.XX) and I changed the AES Key in the modem to be 10 digits only (instead of the default 20-digit key). It worked perfectly well.
The computer it's a Acer Travelmate 8005 from 2004.
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