A sheet of paper keeps getting jammed - we remove it and try again but it keeps jamming. We have cleaned the rollers inside where the cartridge goes and it did not help

tray this Tweaks,
Rest by:-
1- disconnect from Power first unplug it from the power source, then unplug it from printer make sure its unplugged0 for at least 30 seconds.
test it by adding 10 sheets for good rollers grip

2- if not work: _clean all rollers by dipping ear cleaner in water then one touch to dry cloth to remove water surge make sure to clean front and back rollers.
hope it will work :)

The jam indication is set because the sensor(s) detect one. This could be due to a buildup of paper dust, a small bit of a sheet that tore off and got lodged deep inside when removing a previous jam, or damage to the sensors if the jam was removed forcibly by pulling the sheets out from the wrong direction.

Error says paper jam, but there is not. What could cause this ...

https://www.ifixit.com/.../Error+says+paper+jam,+but+there+is+not...
iFixitThere is no paper jammed anywhere! each time I would finish with the steps and ... I have to turn off and turn on the printer to get it going again. ... and the grinding sound and the paper jam message still comes up. i am going to try .... well no luck Iremoved ink and they are not dry - new- and now it says paper jam and not so ...

Fixing Brother Printer "Paper Jam" Error with No ... - YouTube

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https://www.youtube.com/watch?v=SqWNFVIR6JA
May 30, 2014 - Uploaded by Refresh Cartridges
Fixing Brother Printer "Paper Jam" Error with No Paper Jammed.... problem occurred again. i try this many times but the problem is still in there. ... There was paper jam front rear on my brother j450dw that wasn't going away, that was ... How to remove jammed paper HP LaserJet Professional P1102 Printer ...

How to fix a printer paper jam. - Computer Hope

Hi,

To fix this kind of error, remove the ink cartridge and turn the printer upside down and gently shake it.Check if anything comes out.If nothing goes, or you can't hear anything rattling around, get a piece of card stock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there. Open up the printer and clean the insides with a soft cloth and a brush. That should remove all the bits of paper inside.The teeth on the roller sides may have some dirt stuck on them which does not allow the rollers to roll freely and hence is as bad as paper jam. The idea is that the rollers do not roll whether because of paper or some dirt on the roller teeth. They have to be cleaned.


Thank you !!

Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Hi,
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

Depending on the type of machine, it is probably just dirty rollers that pick up your paper (slipping). If you remove the tray, and look inside you should see some rollers (usually gray) that take the paper from the tray. Use a cloth dampened with some alcohol(if you have it) or simply water to clean these rollers (gently).. dry if you have used water, the top sheet or 2 of previously used paper, and try it.

Go to an office supply store and pickup printer cleaning sheets. They are sticky on both sides. You run a sheet through it a couple of times to remove paper dust from the rollers. The pickup roller is so slick it is drawing in more that one sheet of paper. Cleaning the rollers and the paper path will solve your problem.

Make sure you don't have too much paper inserted, make sure its a little loose, if you push it too thighly it wont come out correctly.

Let me get you instructions for clearing that jam in a moment.

If the jammed sheet is entirely within the printer, remove the sheet as follows:

Make sure that the printer is turned off.

Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.

Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.

1. CAUTION Hot Surface Avoid Contact

Remove the developer cartridge.

Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline.

Remove the photoconductor unit.

Caution: Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline.

Remove the paper from the paper path.

Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out.

Reinstall the photoconductor unit, and then the developer cartridge.

Close the printer cover.

Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.)

Printing automatically restarts from the page that jammed. If the Paper light stays on after removing all jammed paper, open and close the printer cover to clear the error.