Our 2 soap dispensers have stopped working. They have new batteries in them and full soap refills. Help

The issue is the dispensing unit you have is a sanitizer dispenser, not a soap dispenser. The adapter collar on the bottle is the issue. Soap dispensers use a GRY collar, sannitizers use an LBL collar. There should be a sticker on the dispensing unit that says "LBL" or "GRY". Try removing the collar from a sanitizer bottle and place it on your soap bottle......should work fine. In short, make sure your letter code on the bottle mathces the letter code on the dispenser.

Mine would not work with the Costco brand (Kirkland) batteries. The light indicator came on but the pump did not work. Once I replaced them with Durcell, the pump started working. I'm guessing Energizer brand would work just as good.

OUR BRIGHTON TOUCH FREE BLACK 700 ML HAND SOAP DISPENSER WILL NOT DISPENSE THE SOAP

Try using the soap tablets instead. The frigidaire units use a small cylinder to actuate
the soap dispenser and if just a little too much soap is used the latch will bind and not
release. Alternatively, make sure the dispenser is only about half to 2/3 full if you need to
use powder detergent. This is a common problem with the frigidaire/ whirlpool/galax/kenmore
models. Hope this is useful.

when you put soap in do not cut tip or poke hole inbag just slide plastic tip in holder and close should work hope this helps

We have 5 Emerson hands-free soap dispensers that don't work. Tried new batteries, light comes on, but no soap comes out. How can we get our money back?

i use white vinegar to clear my line.. and it doesn't hurt the carpet.

check the little filter on the top of the machine (mine is on the right side) if it is full of lint, etc and blocked it will not dispense or pick up.

This is what I found in the Simplehuman FAQ's. I had to wait about 30 minutes for the light to stop blinking, but it seemed to work for me.

If the pump is unresponsive or the blue light is flashing, fresh batteries should resolve this issue. Please power off the pump completely. Once the pump is turned off, remove the old batteries. Please wait for the pump to reset (until the flashing light stops and preferably letting it rest overnight) before you install the new ones.

low battery