I purchased a Verbatim 96902 optical nano mouse and can't get it to respond correctly. It moves slow if at all. Any thoughts?

Try it on another computer. If won't work, it's bad news. Personally, I had a very bad experience with wireless "Mice"

My advice: get a new one

Amazon com SOYNTEC Inpput R520 Black Night 1600dpi Optical Wireless Nano...



MY BEST ADVICE: DON'T BUY WIRELESS

Try this;
Go to (>) Start>Control Panel>Bluetooth
A window will open showing you all the wireless devices that are already recognised by your computer. If the icon for this mouse is shown there then highlight it and click 'Remove Wireless Device'. Then click "Yes" (Sometimes removing a device and then reinstalling it fixes the problem)

NOW

Click on Add Wireless Device ( a new window will open and the computer will search for the device. When it finds the mouse an icon will appear. Highlight the icon and click Next
The computer will load the driver for the mouse.
Once this is done the mouse should be working OK.

Also check this:
Go to (>) Start>Control Panel>Bluetooth
Click on "Bluetooth Settings"
Place a tick in the box next to "Allow Bluetooth devices to find this computer > Apply > OK

No Disk ? Go online to the company and they should have info. Or go to devices and have it search for new devices.

try updating the mouse drivers. Go to the Verbatim manufacturer website, search your model of mouse and download the latest driver. To update drivers on windows go Control panel>device manager>mice/input device then right click your mouse and update driver software. If the mouse continues to play up even though it works on other computers then the mouse is probably incompatible with your operating system.

drivers for the mouse are missing

Mice are cheap .... get a new one and see if the problem stops :)

Try to update driver from device manger in windows.
Even then not helped , go to mouse setup from control
panel. Change speed and assign/swap buttons as needed

Remove the batteries. Remove the receiver from the PC. Reinsert and try to link them again.

buy a new mouse

i would agree that a new one may be needed. i have a desktop set that, the mouse had failed. i got a better microsoft mouse, and i was able to use it with the desktop set.and have all of the functions of the new mouse through the original receiver. hope this helps! good luck.