I am trying to photocopy some pages of a document in black and white, but the copies come out as colored. what can I do in order to copy only black and white document?

You need to press the Copy Black button on the control panel rather than the Copy Color button. See page 5 of the HP manual:
http://h10032.www1.hp.com/ctg/Manual/c03832527.pdf

there some reasons :

1- Are you sure to select the copying color not black and white ?
2- try to reset color ink cartridge ,
3- try to select clean print head

i hope that was help you

Mohamed Hejazi
Afaqnama -Libya
[email protected]

Yes you can, try using all-in-one printers. They can photocopy anything in black & white or in color. But it's not the exact colors, but a photocopy nonetheless.

Hi,

You can photocopy on this printer by following these steps:

Note: You can make a quick color or black and white copy.

Press Color Copy or Black Copy on the control panel.

To make black and white, gray, or color copies:
1 Open the top cover of the All-In-One.

2 Place the item you want to copy face down on the glass. Make sure

the upper left corner of the front of the item aligns with the arrow.

3 Close the top cover.

4 Open the Lexmark All-In-One Center (see page 3).

The All-In-One Main Page displays.

5 Click See More Copy Settings to review and change the copy

settings.

6 Select your copy settings.

Note: You may want to reduce or enlarge the image.

7 Click Copy Now.

I hope this works for you. Kindly reply for further assistance. Good Luck!

Thanks for using Fixya!
Mongkey
TIPS: Is your computer slow? This might help
http://www.fixya.com/support/r8158906-diy_manual_pc_tune_up
(for Windows only)

you might try pulling out the black ink cartrige and putting it back in place

hi...

the colour catridge has nothing to do with the black and white print out if it is a text document. please check you have placed the black catridge propely and in correct positon. and try printing out the pages

If you want Photocopy by using scanner just put your original document on scanner and press copy option.
here is two copy black and color for black copy and color copy

If you want to scan from printer to PC. Install scanner software from your driver CD and use scan sofware.
Remember that you can use only page for scan. can not use book. because this is not flatbed scanner.

Thanks
Sk. Abdus Sabur

You can set it to B+W but it will revert to its default setting the next time you print.

I assume that you mean color images are being produced in black and white. If that's the case, there's a document on the HP web site that shows you what to look for and provides solutions:

Color Image Prints in Black and White

Good luck.

According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:

"The unit will perform mono (or black) copies using the color cartridge to create a composite black in Normal and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.

The color cartridge may be out of one color of ink. Run a self-test page to verify that all the colors are there. Replace the cartridge if they are not."

In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?