If you cant access the drain pump from the front then you will need to pull the machine out and tilt it back as far as possible safely, this will allow you access to the bottom of the machine and the drain pump. You will need a basin to catch any water that will come out when you remove the drain pump. The pump should only be held in by 1 or 2 screws and pulls or twists off. If the pump is clear then you will need to remove the pipe that goes from the pump to the drum to check for blocks, commonly a sock is blocking it. hope this helps
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