Hi I am not sure of the model number but the salt light is on and dishes are whitish after washing how can I resolve this

Mine has just started doing this.
Did you ever find an answer Hannah?
Somehow I knloe it is gong to be a new machine.
Thanks for your help.
Mike.

hi,you can take off the washers that spin and clean them ( sometimes the holes get blocked on them ) also make sure you have salt in the machine and rinse aid

Hello Maria,

The salt goes in the salt compartment in the base of the washing compartment. Unscrew the lid of the salt compartment (counter-clockwise), pour in salt until the compatment is full or nearly full then screw the lid back on firmly, but do not overtighten it.


If the dishwasher is new and you are using it for the first time, pour about 1 litre of cold clean water into the salt compartment before adding the salt. If you spill any salt or the water spills over the top of the salt compartment, it will wash/drain away the next time you use the washer.

The most important thing is to only use dishwasher salt. The salt is used for water-softening and only salt sold specifically for dishwashers can be used for this purpose.

The picture above is from a Bosch dishwasher. You may have another brand or model of dishwasher, but the salt compartment will still be in the base of the washing compartment and will have a cap which you unscrew as above.

Hope this helps. If you need further assistance, please let me know the brand and model number of your dishwasher.

Regards,
BElectric

Hi there,

The salt goes in the salt compartment in the base of the dishwasher. Open the door and pull the lower basket out. You should then be able to see a cap near the front-left corner of the base of the dishwasher. Unscrew this cap (anti-clockwise) and fill the compartment with salt all the way to the top - or with as much salt as you have in the packet - then screw the cap back on firmly, but do not over-tighten it. The salt compartment will (or should!) be full of water and some will spill out as you fill it with salt. This is totally normal and not indicative of any problem.

Do not use any type of salt which is not sold specifically for dishwashers. The dishwasher can be used without salt but it is not advised and may result in a white film being left on your cutlery, glassware and/or dishes.

It may also be possible to provide a user manual in PDF format which you can download, but I would need to know the model number. If you don't know the model number Most Neff/Bosch dishwashers have the model number laser-etched into the stainless-steel at the top of the inner-door or the rim of the washing compartment. Please click on the link below for a guide to locating the model number of your dishwasher. (Neff is a Bosch owned brand)

http://www.bosch-home.co.uk/type-plate-details.html?aftersales=dishwashing&aftersales=dishwashers~16468

Hope this helps. Please let me know if you would like the manual or need further assistance.

Regards,
BElectric

Try cleaning the machine by adding white vinegar to the wash water (before the water-fill procedure finishes). Put your stained dishes and cutlery in with the wash to remove the hard water deposits. The combination of salt and rinse aid may have helped cause this problem. Hope this helps!

CAN I RESET MY DISHWASHER

Hi vayvego,

I'm Harvey the Master Plumber.

You want to know why: Salt residue remains on the dishes. The water softener is going throught salt like crazy. You fill the salt and make sure that the light is off before you start the cylce. Within the first 20-45 mins the salt light comes on again and the dishes will not wash properly. You have come to the conclusion that the salt is being distributed to quicky but cannot figure out why the light keeps coming on. The switch inside the cap for the salt is set a the min.

I hope I understand you. This is how it's suposed to work. The salt in a water softener is only used for backwashig the filter. It should be set to backwash once or twice a week when nobody is useing the water, useually 2am or 3am. The only time you can get salt at the fixture is if you're backwashing when you use the water. If you're backwashing all the time either the controls aren't set right or the unit is defective, in which case it is unlikely you can fix it. In that case you might consider utilizing our Repair Directory to find a repairman. If it's still under warranty, it's time to make a phone call.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

white film generally shows that there is not enough salt in the dishwasher, this is not normal salt like on your meal, you buy this from the detergent section of the store, add salt through the part where it says "S" unscrew the cap and put about 2 cups of it in, while filling with salt water will overflow out of the same place, this is normal this will start to work after about a wash or so if the salt is fine then check the heater on the machine, make sure its warming up etc if i have helped please rate me

Hello, we are sorry to hear that you are experiencing this problem with the Dishwasher. We would recommend having a certified technician out to diagnose the problem. If you would like further assistance you can send your name, phone number, address, model/serial numbers and the date on which you purchased the Dishwasher to [email protected]. Thank you.

there should be no salt getting into the wash cavity. if you are sure that it is leaving salty water on the items then either the salt cap is loose/damaged or the regeration system is faulty-this is an expensive fix.