So, my Nixon The Banks has a pretty big scratch on the front crystal face. How do I go about getting it fixed or the crystal replaced?

Please just take to a jeweler and have them do it - too many things can go wrong ...

Hello,

If the watch is under warranty it would cost you $32.00 to have it fixed.
you can follow this link for more information: http://www.skagen.com/webapp/wcs/stores/servlet/ContentView?storeId=37082&page=customerCare_warrantyRepairs&nav=leftNav_CustomerCare&langId=-1&catalogId=26505

The other option is to go to a professional watch repair person to replace or buff out the crystal if it's just scratched. The fees are around $25 - $50 since that watch has a mineral crystal. I hope this helps!

center: SR616SW sides: SR416SW

If you have a plastic crystal, you can use plastic polish (I like Novus #2, myself) to buff out small scratches. In a pinch, white toothpaste (not the gel kind) contains gentle grit and also will buff out some imperfections in a plastic watch crystal. Toothpaste is harsher than plastic polish, however, and may remove deeper scratches at the cost of creating some additional fine scratches.
If your watch crystal is made of mineral glass, scratches cannot be easily polished out. In that case, your best solution would be to take it to a jeweler or watch repair facility to have the crystal replaced. Depending on the style of the watch, replacing a crystal can be as little as $15--or run to well over $100 for some diver's watches. If you're not comfortable with the estimate, get another one elsewhere. Crystal replacement is a high profit margin job for many jewelers. Not everyone is equally greedy.

The Banks has three different batteries in it for each dial. The second hand battery died on it. I had the same problem and just went to a watch store and they replaced the battery for me.

I would contact Nixon since it is a new watch.
http://www.nixonnow.com/service/faq.html

Best regards. Jewel

mcdevito75 here, If the crystal is Glass a replacement crystal may be your only choice, If Plastic It may be saved. Check with the watch repair service directory, right here on fixya. Bottom of this page, click on repair service directory then watches.

Use this link and browse through my TIPS AND TRICKS: http://www.fixya.com/MyProfile/tips.aspx?usrid=1700524. You will find manual for your watch here.

You can get from any experience watch maker work shop who do customized crystal or send your watch to La Coste Service center and if you are in chicago illinois

we do customized crystal at

AmFix Jewelry & Watch Repair
203 N. LaSalle Street
Chicago, IL 60601
Ph: 312 641 7000
Email: [email protected]
Web: www.goamfix.com

Its better you bring your watch to a service center ,Because equipped of all the tools.

Hope it may helps;